Global Customer Marketing Story Development, Senior Analyst

Salesforce•Indianapolis, IN

About The Position

This role is a strategic role focused on the pinnacle of our customer success stories. You will be responsible for building deep, long-term relationships with our most visionary customer leaders—transforming them into strategic partners who champion the Informatica and Salesforce story on the global stage. You will act as a relationship architect, ensuring our "Leading AI" narrative is validated by the most influential voices in the industry through high-end video content and flagship event keynotes.

Requirements

5–7+ years in customer advocacy, executive communications or strategic marketing, with a proven track record of managing C-suite relationships.
You have an elite ability to extract technical value and translate it into a compelling business case for a broad audience.
You are confident engaging with leaders at Fortune 500 companies and can navigate complex corporate environments with poise.
Proven ability to lead high-production video projects and keynote preparations from concept to completion.
You maintain the rigor to ensure all assets are delivered with precision, adhering to the Informatica Editorial Style Guide and brand standards.

Responsibilities

Cultivate a premier circle of top-tier advocates. You will act as a strategic point of contact for customer executives, ensuring they are engaged, valued and prepared for high-profile brand opportunities.
Source and develop complex customer stories that showcase the combined value of Informatica and Salesforce. You will identify how our integrated solutions empower the "agentic enterprise" and translate those technical wins into visionary business narratives.
Lead the creative direction and production for elite customer video content. You will ensure every asset meets corporate brand standards and effectively communicates the transformative power of AI-ready data.
Design and implement strategies to engage customers early in their journey. You will move beyond reactive sourcing to build a proactive nurture engine that cultivates advocacy from the first point of success.
Lead the recruitment and preparation for executive speakers at top tier events.