Global CRM Lead

Weir • Toronto, ON

2d • Remote

About The Position

We are seeking a seasoned and highly skilled Salesforce and sales productivity technology expert to serve as the global lead for improving how our commercial teams work, sell, and collaborate. This is an individual contributor role with significant influence across Sales, Marketing, and IS&T teams. Your mission is to ensure that Salesforce becomes a high-value productivity engine for our sellers and leaders. You will diagnose challenges, identify improvement opportunities, create intuitive solutions, and champion global adoption that will be pivotal to building a modern, data-driven, efficient global sales organization.

Requirements

• At least 5 years of experience in sales enablement, sales operations, Salesforce administration, change management, training and/or CRM product ownership.
• Advanced expertise in Salesforce Sales Cloud capabilities, including reporting, workflow optimization, automation, and user experience design.
• Experience optimizing Salesforce Mobile for field or technical sellers.
• Familiarity with sales methodologies (ideally Miller Heiman/Korn Ferry Sell) and how to embed them into Salesforce workflows.
• Demonstrated ability to drive adoption and transform seller experience in a large, complex B2B environment.

Nice To Haves

• Experience with sales enablement platforms such as Highspot or Showpad is desirable.

Responsibilities

• Serve as the global subject matter expert on Salesforce usability, workflow design, automation, and analytics.
• Lead continuous improvement initiatives to reduce clicks, remove friction, and improve seller productivity.
• Act as CRM product owner for Sales, managing the prioritization and intake of new features and solutions.
• Ensure the end-to-end sales tech ecosystem works together in a seamless, intuitive way.
• Act as the global leader for Salesforce and the broader sales tech stack, promoting adoption through storytelling, best practices, and real-world examples.
• Build and deliver compelling training (live, virtual, self-serve) that helps sellers unlock more value from Salesforce, Korn Ferry Sell, Highspot / Showpad, and the mobile experience.
• Partner with data & analytics team members to design and govern high-impact dashboards and reporting suites that help sellers prioritize actions and equip leaders with visibility into performance.

Benefits

• Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed