Global Communications Specialist (PR & Social)

Amdocs•Plano, TX

2d•Hybrid

About The Position

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. We are looking for a Global Communications Specialist (PR & Social) who is passionate about external communications, social media trends, and digital innovation. The ideal candidate will be a strategic thinker with a flair for crafting content, leading communities, and managing executive communications across corporate channels in North America.

Requirements

A Bachelor’s degree or equivalent experience in Marketing, Communications, PR, Media, or related fields.
5-8 years of experience in PR, social media management, or communications in a corporate or agency setting.
Deep knowledge of social media trends, platforms, and best practices.
Excellent writing and storytelling skills, with the ability to adapt tone for different audiences.
Experience managing social communities, engaging with audiences, and growing online networks.
Analytical mindset with experience in leveraging data to optimize campaigns and content.
Strong project management skills, with the ability to thrive in a fast-paced environment.
Proven ability to work with senior leadership and prepare presentations/reports for executives.
A deep understanding of the tech industry, emerging trends, and digital communication.
Curiosity, agility, and the ability to think outside the box.

Responsibilities

Develop and execute a global external communications strategy, with specific focus on North America.
Create compelling content for Amdocs’ corporate social channels and leadership social communities, including posts, articles, thought leadership, and data-driven campaigns.
Manage daily communication with Amdocs’ global and local PR agencies.
Create and manage the Amdocs Ambassador Club for North America.
Lead communications with senior executives in North America, positioning Amdocs and its leadership as industry thought leaders.
Handle media relations and corporate PR across multiple platforms, ensuring consistent messaging.
Utilize data to measure social media impact and optimize content performance.
Collaborate with cross-functional teams to ensure the alignment of communication strategies with corporate business goals.
Share relevant industry insights with internal teams to inspire and foster employee engagement.
Work closely with PR agencies, creative teams, vendors, and internal stakeholders to amplify the company’s impact and maintain brand consistency.