Global Clinical Supply (GCS) Product Area Business Lead (Senior Manager)

Pfizer • New York City, CT

6d • Hybrid

About The Position

As a strategic, collaborative leader, the Global Clinical Supply Product Area Business Lead transforms Pfizer's digital clinical supply chain systems by planning, designing, and delivering technology for Global Clinical Supply (GCS) colleagues and partners. The role supports efficient, reliable delivery of investigational products worldwide and advances innovation, streamlined operations, and customer-centric systems. It develops and implements process and technology integration strategies that support GCS business objectives.

The position oversees the full lifecycle of clinical supply chain systems, from concept through decommissioning, ensuring regulatory compliance and coordinating aligned process improvements. By optimizing processes and technology together, the role delivers customer value and improves operational efficiency and effectiveness. It leads cross-functional collaboration to integrate supply chain systems with other business systems, manages partner and service provider relationships, and defines and applies metrics to track improvement and report results to senior management.

Requirements

• MBA or MS and at least 5 years of relevant clinical supply chain experience, or BA or BS and at least 6 years of relevant clinical supply chain experience.
• Strong verbal, written, and presentation communication skills, including the ability to communicate complex information clearly and effectively to different stakeholders.
• Experience collaborating with colleagues to achieve meaningful outcomes.
• Experience influencing peers and leaders.
• Permanent work authorization in the United States; the role does not offer U.S. work visa sponsorship.

Nice To Haves

• Experience in product management, business strategy, or market research.
• Experience establishing and monitoring metrics to guide and drive process or technology improvements.
• Deep understanding of supply chain processes and systems, including planning, procurement, manufacturing, and distribution.
• Experience in enterprise strategy, portfolio leadership, or cross-product governance, demonstrating readiness for expanded strategic scope.
• Experience engaging stakeholders to discover business needs and constraints.
• Experience assessing and selecting digital systems to meet defined business needs.
• Breadth of leadership experience and capabilities, including influencing and collaborating with peers, developing and coaching others, and overseeing and guiding colleagues' work to achieve meaningful outcomes and business impact.

Responsibilities

• Lead solution design and prototyping with business subject matter experts and product leaders to maximize business value and user experience within implementation constraints and GCS strategy.
• Collaborate with Digital Product Managers and stakeholders to establish and execute a three-to-five-year strategy for multiple products in the product area, aligned with GCS and CD&O strategy.
• Develop and communicate strategic narratives for the product area, translating leadership strategy, business processes, user needs, and regulatory considerations into executive-level insights and recommendations.
• Identify opportunities to simplify, retire, or modernize systems and processes, supporting broader GCS operational efficiency initiatives.
• Maintain relationships with key stakeholders, partners, and outside experts to understand potential approaches and solutions.
• Oversee clinical supply chain systems throughout their lifecycle, from initial concept to retirement.
• Identify and coordinate business process improvements and ensure business readiness for system launches and changes.
• Identify cross-product dependencies, overlaps, and simplification opportunities beyond the immediate product area as part of enterprise product strategy.
• Participate in organizational strategic planning and direction, and coordinate Product Area activities to align with it.
• Prioritize improvements to address customers' most urgent needs.
• Influence GCS digital portfolio prioritization by recommending investment tradeoffs, sequencing, and risk across multiple product areas.
• Define and apply metrics to track improvements and report results regularly to senior management.
• Guide cross-functional teams in integrating supply chain systems with other business systems and manage partner and service provider relationships.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holidays, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Eligibility for Pfizer’s Global Performance Plan, with a bonus target of 17.5% of base salary.
• Eligibility to participate in a share-based long-term incentive program.
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior