Global Client Services Director

Downtown Music•Nashville, TN

3h•$40,000 - $45,000•Hybrid

About The Position

Downtown Music is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the world’s most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distribution, publishing administration, creative marketing and finance solutions to entrepreneurial creators and their partners. Downtown Music is owned and operated by Downtown Music Holdings. Downtown Music Publishing is looking for a Global Client Services Coordinator, to join the team and support our growing base of music publishing clients! This hybrid position can based in our New York, Los Angeles, or Nashville locations.

Requirements

General knowledge or coursework in music business (publishing knowledge is a plus)
Professional work experience in the music industry
Ability to prioritize tasks and work efficiently to meet deadlines
Very strong written and interpersonal communication skills
Attention to detail, self motivator with an inquisitive mindset
Must possess strong problem-solving skills and the ability to make judgment calls
Proficiency using Microsoft Suite / Google Suite / computer

Nice To Haves

Experience with computer programs such as Salesforce, Airtable, Music Maestro, preferred

Responsibilities

Serve as an internal advocate for Downtown clients
Interact across departments at Downtown Music Publishing
Create data-based reports highlighting royalty, copyright, and sync information to be shared both internally and externally
Maintain department data resources such as Airtable, Google Drive and Salesforce
Assist with onboarding and maintenance procedures for new and existing clients
Handle client correspondence in a professional and timely manner
Stay informed on industry happenings to better understand how changes can affect our business