Global Business Resilience Director (US)

Elevance Health•Wallingford, CT

1d•$156,800 - $282,240•Hybrid

About The Position

The Global Business Resilience Director is responsible for leading the enterprise strategic planning, execution, and continuous maturation of Elevance Health’s organizational business response and recovery program to ensure rapid, resilient recovery from catastrophic events that threaten the continuity of critical business operations. This includes serving as the enterprise Incident Commander and orchestrating responses to potential disruptions (e.g., natural disasters, critical vendor failures, cyber-attacks including ransomware), forging and sustaining stakeholder partnerships to enable effective recovery strategies, and leading enterprise executive response by advising business units and the Executive Team on business recovery priorities and actions. Manages enterprise-wide, cross-functional business resilience programs, including resilience training and awareness, integrated resilience risk management, program and project delivery oversight, quality assurance, and internal resilience tools and technology.

Requirements

BS/BA degree and a minimum of 8 years of experience; or any combination of education and experience that would provide an equivalent background.

Nice To Haves

Master’s degree in a related field of study strongly preferred.
Business Continuity/Resilience certification preferred (e.g., CBCP – DRII, MBCI – BCI, or equivalent).
Demonstrated experience serving as an enterprise Incident Commander / Major Incident Leader, coordinating response and recovery across cybersecurity, technology, operations, and third parties.
Proven ability to partner with and brief senior executives during live events, including facilitating rapid decision-making, escalation, and enterprise recovery prioritization.
Experience building enterprise resiliency plans and playbooks, including cyber and ransomware recovery preparedness and exercises/tabletops.
Experience designing and delivering executive training programs to improve enterprise crisis response readiness.

Responsibilities

Serves as the enterprise Incident Commander for high-severity events impacting business operations and/or cybersecurity (e.g., ransomware, cyber incidents, critical vendor failures, natural disasters), establishing the response structure and cadence and coordinating cross-functional recovery actions.
Leads enterprise executive response during events, including executive briefings, decision facilitation, escalation, and action/decision tracking to enable rapid alignment and recovery prioritization.
Designs, builds, and continuously enhances an innovative, efficient, and comprehensive organizational business resilience and response program encompassing preparedness, response, recovery, mitigation, and continuity planning.
Directs organizational response and recovery management efforts and oversees end-to-end administrative operations of the program.
Coordinates and delivers enterprise business resilience training for senior executives engaged in strategic response efforts; ensures adherence and compliance with legal and regulatory requirements for emergency planning and preparedness.
Builds and scales executive readiness programs, including executive training, tabletop exercises, and simulations focused on enterprise disruption scenarios, including cyber and ransomware events.
Conducts organizational resilience assessments and leads international business resilience responses.
Anticipates, monitors, and communicates emerging business resilience threats and geopolitical trends, and drives recommendations for strategic resilience enhancements.
Coordinates the organization’s resilience risk model program.
Serves as a trusted advisor to senior executives on organizational resilience initiatives.
Optimizes, governs, and manages global business resilience internal tools and technology.
Oversees global business resilience project and program delivery and management.
Manages integrated global resilience governance and risk alliance.