Director of US Global Accounts

Millicom (Tigo)Miami, FL
Onsite

About The Position

The Director of US Global Accounts acts as a strategic deal-maker responsible for originating, shaping, and accelerating high-value opportunities within multinational accounts whose decision-making is centralized in European countries. The role partners closely with Global Account Managers (GAMs) and regional teams to drive revenue growth, expand services, and secure multi-country deals, while ensuring alignment across Millicom operations in Latin America.

Requirements

  • Bachelor’s degree in engineering or related field
  • Minimum 7 years of experience in B2B consultative sales or global account management
  • Strong knowledge of Cloud, Cybersecurity, Connectivity, SD-WAN, UCaaS, and Telecommunications
  • Proven experience managing complex, multi-country deals
  • Advanced English proficiency
  • Based in Miami, FL

Nice To Haves

  • MBA preferred

Responsibilities

  • Co-develop strategic account plans with GAMs, focusing on growth, competitiveness, and long-term value creation.
  • Build and maintain executive-level relationships, positioning Millicom as a trusted partner in transformation initiatives.
  • Identify and prioritize high-value opportunities aligned with client strategy and company portfolio.
  • Integrate market insights, competitive intelligence, and benchmarks into account planning.
  • Originate and lead high-value, multi-country opportunities and global contracts.
  • Define deal strategy, value proposition, and win themes for complex opportunities.
  • Coordinate cross-functional teams (GAMs, Pre-Sales, Architects, Operations, PMO) to develop proposals.
  • Lead executive presentations, negotiations, and objection handling.
  • Drive deal progression and closure, ensuring alignment with commercial objectives.
  • Monitor account performance, pipeline development, and execution of strategic initiatives.
  • Identify gaps versus plan and implement corrective actions with GAMs and stakeholders.
  • Support resolution of deal blockers and improve win and closing rates.
  • Provide visibility on account health and performance to senior leadership.
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