Global Billing & Collections Director
About The Position
Global Billing & Collections Director United States Baker & McKenzie locations + London UK – Hybrid Drive global billing and collections excellence through modernization, consistency, and superior client service. Think Opportunity Think Baker McKenzie Propel your career to new heights in a workplace defined by collaboration, innovation, and inclusion Baker McKenzie, a leading global law firm with more than 70 offices worldwide, is seeking a dynamic senior finance operations leader to lead its global Billings & Collections function and strengthen service delivery, controls, client experience, and support financial performance. This critical role calls for a global leader with deep experience in billing, collections, finance operations, shared services, and transformation. Working closely with Regional CFOs, Global Service Centers, Finance leaders, in-market teams, Technology, and senior stakeholders, this leader will modernize the function, enhance technology and automation, establish consistent global standards, and support operational effectiveness across the Firm.
Requirements
- Senior experience leading billing, collections, finance operations, or shared services in a global services organization, preferably in a law firm or partnership environment
- Strong knowledge of billing and collections processes, systems, controls, technology, and service delivery
- Proven ability to lead large, global teams and work effectively in a matrixed environment
- Experience driving process improvement, technology adoption, automation, and change in a complex business
- Strong communication, stakeholder management, data-driven decision-making, and client-service skills
Responsibilities
- Lead global Billings & Collections strategy, operations, standards, and delivery
- Oversee billing, e-billing, rates, collections, cash application, and client support
- Modernize the function through process improvement, automation, technology, analytics, and AI
- Partner with Finance, Global Service Centers, Technology, and local teams to drive consistent standards
- Improve client service through clearer, faster, and more accurate billing processes
- Manage, develop and engage a globally dispersed team, building capability, accountability and a culture of continuous improvement
Benefits
- medical
- dental
- vision
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
