Global Benefits Manager
About The Position
Rippling's Employer of Record (EOR) product employs people internationally and manages the entire employee lifecycle on behalf of customers. Benefits are a critical component of our EOR product i.e. providing medical, ancillary, workers compensation, and many other types of coverage. The Global Benefits Manager will own a region of countries within Rippling’s global benefits program and be fully accountable for the design, launch, management, and ongoing operation of benefits in those markets. This role is responsible for end-to-end ownership across strategy, vendor management, renewals, pricing, system configuration, customer communications, and issue resolution. This is a highly cross-functional role that partners closely with Brokers, Carriers, Product, Engineering, Payroll, Finance, Legal, Implementation, Support, and Sales to ensure benefits programs are accurate, compliant, scalable, and well-supported in the Rippling platform. The Global Benefits Manager is expected to operate with a high degree of autonomy, anticipate downstream impacts, and proactively identify risks, gaps, and improvement opportunities.
Requirements
- 7+ years of experience in global benefits, benefits consulting, or an in-house HR or benefits function within a fast-paced organization
- Deep knowledge of international benefits landscapes, including health, ancillary, workers’ compensation, retirement, and statutory programs
- Proven ability to independently own complex workstreams from strategy through execution and ongoing management
- Strong project management and organizational skills with exceptional attention to detail and follow-through
- Demonstrated ability to operate in ambiguity, make sound judgment calls, and take action with limited guidance
- High degree of ownership, accountability, and persistence in driving work to completion
- High level of professionalism, integrity, and discretion in handling sensitive information
Nice To Haves
- Advanced proficiency in Excel or Google Sheets, including complex formulas and data analysis
- Experience working with HRIS and payroll platforms
- Experience in workers' compensation
- Proficiency in another language
- Familiarity with Salesforce, Jira, and Confluence
Responsibilities
- Own the end-to-end benefits lifecycle for assigned countries, including strategy, plan design, launches, renewals, pricing, vendor management, and ongoing operations
- Lead market research and benchmarking to define competitive, compliant, and cost-effective benefit offerings in each country of ownership
- Independently manage broker and carrier relationships, including onboarding, contract negotiation, KYC, billing setup, and ongoing performance management
- Own the renewal process for assigned countries, including timeline management, pricing reviews, plan changes, approvals, and execution
- Partner closely with Product and Engineering on system design, configuration, enhancements, and new country launches to ensure benefits are accurately built and maintained in the Rippling platform
- Partner with Payroll, Finance, and Operations to ensure enrollment, billing, payments, and taxation processes are accurate and operationally sound
- Educate and enable internal teams, including Support, Implementation, Sales, and Customer Success, on country-specific benefits landscapes and program details
- Anticipate downstream impacts of changes to policies, plans, or systems and proactively identify dependencies, risks, and required follow-up actions
- Build and improve processes, documentation, and tooling to support scale, accuracy, and efficiency across the global benefits function
Benefits
- competitive salary + benefits + equity
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
