Global Benefits Consultant – Consultant Lead

WTW•New York, NY

3d•Hybrid

About The Position

This role involves leading our multinational clients’ global benefits management program, helping them design their benefits strategy and leading a global team to execute on this strategy. You will be working effectively with local colleagues in a variety of countries. Specifically, you will be responsible for leading the project delivering local brokerage and consulting services in the area of medical and other insured benefit programs, as well as providing consulting services around all employee benefits to the headquarters. You will be part of WTW’s Integrated and Global Solutions (IGS) team and based in the United States (location flexible). The IGS team comprises over 300 colleagues across all WTW geographies and is dedicated to serving the needs of the headquarters of its multinational clients. Operating in the global marketplace means multinational companies face a variety of different business, cultural, language and regulatory environments. IGS colleagues get involved in four key areas: multi-country coordination and project management; strategic advice around the management of employee benefits; technical expertise on global risk management; supporting global reach. You will support our multinational clients through various consulting and project management activities such as: Designing your client’s global benefits strategy, helping them connect their strategy to other areas of their Employee Value Proposition and Total Rewards, overseeing a large global team in executing on a client’s strategy, providing guidance to our local benefits and brokerage teams on executing the client’s strategy in a locally relevant manner, accountability for penetrating the market and introducing new clients and projects to the firm to meet annual revenue goals, identify, develop, and close on strategic sales opportunities and cross-sell new products and services, build relationships with internal and external sources to maximize the penetration of key target accounts, serve as senior international strategist on global client assignments, establish a trusted advisor role with clients and provide consistent, superior relationship management, develop plans for execution of large, global engagements, draft statements of work, project plans and budgets involving multiple workflow streams and client and consultant teams across geographic boundaries internationally. As the consulting lead, ensure the progress of the team against established objectives, budget, timeline, deliverables and quality standards, finalize and present quality deliverables to clients, ensure project managers are maintaining team progress against established budget, timeline, and quality standards, demonstrate leadership ability by mentoring other consultants, build relationships internally and collaborate effectively on cross-functional and cross-regional teams.

Requirements

7+ years of experience working on global and regional employee benefits programs and related consulting services to multinational organizations
Proven ability to generate revenue and grow market share
Track record of success in managing large client relationships and leading global teams
Proven experience successfully managing multiple projects, producing quality deliverables on time and within budget
Strong client relationship, interpersonal and team skills
Superior ability to influence and collaborate with senior management and work across all levels of an organization including well developed written and oral communication skills
A professional presence with polished and well developed oral and written communication skills
Flexibility and proven ability to diagnose and resolve issues
Self-starter attitude and ability to work with ambiguity
Strong analytical and creative skills
Enjoys training/mentoring junior staff
The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges
Working knowledge of MS Excel, MS Word, MS PowerPoint, etc.
Availability to travel on an as needed basis
BA/BS degree is strongly required

Nice To Haves

Experience living and working overseas
Foreign language skills preferred but not essential

Responsibilities

Leading our multinational clients’ global benefits management program
Designing their benefits strategy
Leading a global team to execute on this strategy
Working effectively with local colleagues in a variety of countries
Leading the project delivering local brokerage and consulting services in the area of medical and other insured benefit programs
Providing consulting services around all employee benefits to the headquarters
Multi-country coordination and project management
Strategic advice around the management of employee benefits
Technical expertise on global risk management
Supporting global reach
Designing your client’s global benefits strategy
Helping them connect their strategy to other areas of their Employee Value Proposition and Total Rewards
Overseeing a large global team in executing on a client’s strategy
Providing guidance to our local benefits and brokerage teams on executing the client’s strategy in a locally relevant manner
Accountability for penetrating the market and introducing new clients and projects to the firm to meet annual revenue goals
Identify, develop, and close on strategic sales opportunities and cross-sell new products and services
Build relationships with internal and external sources to maximize the penetration of key target accounts
Serve as senior international strategist on global client assignments
Establish a trusted advisor role with clients and provide consistent, superior relationship management
Develop plans for execution of large, global engagements
Draft statements of work, project plans and budgets involving multiple workflow streams and client and consultant teams across geographic boundaries internationally
Ensure the progress of the team against established objectives, budget, timeline, deliverables and quality standards
Finalize and present quality deliverables to clients
Ensure project managers are maintaining team progress against established budget, timeline, and quality standards
Demonstrate leadership ability by mentoring other consultants
Build relationships internally and collaborate effectively on cross-functional and cross-regional teams

Benefits

Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program
Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off (includes paid state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Contributory Pension Plan
Savings Plan (401k)
Non-qualified Deferred Compensation and Deferred Savings Plans (for Level 38 and more senior roles)