Global Benefit Operations Manager
About The Position
CodeRabbit is hiring a Global Benefit Operations Manager to own benefits across EMEA, APAC, the United States, and Canada, working with both company-owned entities and employer-of-record (EOR) partners. This build role is for someone comfortable with ambiguity who will shape the global benefits function, maintain compliant and consistent programs across regions, advise on local requirements, and support employees throughout their employment. The manager will lead benefits work for transitions from EORs to owned entities and the migration from a U.S. PEO to direct benefits administration. They will oversee day-to-day benefits operations, complex benefits and leave escalations, policy and process improvements, and compliance across operating jurisdictions.
Requirements
- At least 5 years of benefits experience.
- Experience managing benefits in a hypergrowth or new-market-entry environment.
- Strong working knowledge of U.S. benefits, including ACA, ERISA, COBRA, and 401(k).
- Working knowledge of EMEA and/or APAC benefits and statutory requirements, with sound judgment about when to involve local counsel or advisors.
- Experience with PEOs and EORs.
- Experience with HRIS and benefits administration platforms.
Responsibilities
- Lead the benefits workstream for moving countries from EORs to owned entities, partnering with Legal, Finance, and Payroll on plan establishment, statutory enrollments, and employee transition communications.
- Lead evaluation, vendor selection, and migration from the PEO to direct U.S. benefits administration, including carriers, brokers, payroll and HRIS integration, and open enrollment readiness.
- Manage EOR relationships and employees under EORs.
- Own benefits operations across enrollment, renewals, mid-year changes, and offboarding, with clear SLAs and reliable issue resolution.
- Serve as the escalation point and advisor for complex benefits, leave of absence, and time off cases, partnering with Legal and brokers as needed.
- Administer parental, medical, and disability leave policies and coordinate them across jurisdictions.
- Ensure benefits information is accurate, current, and consistent across the HRIS, benefits portal, intranet, and handbooks.
- Design and improve benefits processes and policies so they are clear, scalable, and well documented.
- Ensure compliance with local benefits, insurance, and social security regulations in every operating jurisdiction, adapting practices as rules evolve.
- Manage U.S. federal and state compliance, including ACA, ERISA, COBRA, Form 5500, nondiscrimination testing, and state leave and benefits requirements, as well as Canadian federal and provincial requirements.
- Flag emerging risks and partner with Legal and outside counsel on country-specific questions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
