Global Banking Officer

Seacoast Bank•West Palm Beach, FL

About The Position

This position acts as a relationship manager for a select group of Global Banking clients within a specific target market, ensuring every client has a positive experience. The role involves meeting and exceeding goals by developing new relationships and effectively engaging with prospects and existing clients to understand their needs and offer solutions within Seacoast Bank's products and services. This includes generating deposits, treasury management revenue, other non-interest income, and cross-selling wealth management, residential, and commercial lending. The position also requires maintaining operational policies and procedures and building trust through honesty, integrity, and authenticity.

Requirements

Extensive knowledge of Bank Secrecy Act (BSA), Know Your Customer (KYC), and Customer Identification Program (CIP).
5+ years in relationship banking with high-net-worth individuals and/or business market required.
5+ years of experience with bank products and services for international banking clients (e.g., deposits, cash management, international, etc.) required.
Measurable track record of successfully selling to ultra-high net worth and/or high net worth clients with international exposure.
Proven track record in managing a large book of business and meeting sales targets.
Bilingual: English/Spanish required.

Nice To Haves

Bachelor’s degree in international business or related field preferred.
Portuguese preferred.

Responsibilities

Provide Seacoast Global Clients with integrated solutions using a wide range of products and services (including investments, trust, banking, wealth transfer and lending).
Create and enhance relationships based on customer needs.
Ask for referrals from new and existing customers.
Engage in aggressive business development, including prospecting, developing external and internal referral sources, and utilizing personal and professional contacts to deliver significant results.
Educate clients on compliance requirements and ensure they understand the importance of adhering to regulatory standards.
Cultivate strong relationships with clients and provide personalized financial advice while ensuring compliance with all relevant regulations.
Conduct thorough KYC and CIP checks during the client onboarding process.
Verify the identity of clients and assess the risk associated with their financial transactions.
Ensure compliance with BSA, AML, and other relevant regulations to prevent money laundering, terrorist financing, and other illegal activities.
Stay updated on changes in regulations and implement necessary measures to meet compliance standards.
Analyze and evaluate client profiles to determine the risk level of each account.
Implement appropriate risk-based measures to monitor and mitigate potential risks.
Continuously monitor client transactions for suspicious activities and report them as required by regulatory guidelines.
Open and process accounts, perform account maintenance while adhering to the bank's current policies and procedures, including AML/BSA requirements.
Ensure adherence to AML/BSA requirements, audit procedures, dual control, security, Business Continuity, and all other regulated banking requirements.
Ensure timely response to BSA on all inquiries and exceptions.
Adhere to Seacoast Bank’s Code of Conduct.
Review and adhere to Global Banking and Bank's operational procedures and controls while communicating updates to associates.
Follow up on all audit deficiencies.
Follow instructions and respond to management direction to help resolve difficult customer objections and solve problems in a timely and positive manner to retain customer relationships.