Global Account Manager

Amcor•Deerfield, ON

1d•$112,800 - $169,200•Remote

About The Position

Amcor is seeking a Global Key Account Manager to serve as the interface for North America, Europe & Asia contacts within two of Amcor’s Global Key Accounts, representing approximately $42M in sales. This role is responsible for providing tactical sales direction and communication strategies to defend existing business and gain new business. The individual will collaborate with stakeholders and leadership to implement business and marketing plans for assigned accounts, with a primary focus on share of wallet growth for the global key account. Amcor is a global leader in responsible consumer packaging and dispensing solutions, committed to innovation, sustainability, and safety.

Requirements

Bachelor’s Degree
5+ years relevant experience in technical, sales and general management, preferably within the packaging industry
Experience in working in a large scale business-to-business environment
Experience leading negotiations
Ability to travel domestically & internationally 60% of time.
Proven track record of successful sales growth and profitability
Understands price and profitability
Complete ownership mentality of Global Key Account
Ability to operate in fast paced environment, prioritizing tasks and key deliverables
Solution focused mindset
Results oriented attitude
Proven project management skills, ability to delegate and drive meaningful results
Business and financial acumen which would translate toward but is not limited to being able to understand P&L’s and building customer proposals
Ability to work across various time zones and cultures, while upholding the expectation of 48 hour response timing.
Ability to reduce complexity, cultivate relationships and clearly articulate customer proposals, needs and strategy to internal stakeholders.

Responsibilities

Drive for results: Ownership of global key account, connecting Amcor’s values of safety, collaboration, accountability, results & outperformance into all aspects of role.
Execute account strategy as directed by leadership to maintain share of wallet and profitability grow account.
Manage account complexities to support customer requirements and anticipate future needs.
Orchestrate and support key business negotiations, supporting Amcor’s interests demonstrating an ability to influence decision and actions.
Leverage knowledge of Amcor, our products, the industry and competitive market to enable the business to win.
Deliver sales goals including profitable year-over-year growth for assigned territory.
Relationship Management: Grow relationships with customers based upon trust and respect, enhancing the ability to have proactive & complex conversations.
Build collaborative relationships between Amcor and your account to include: leadership, marketing, R&D, with a view of enhancing sales initiatives and profitably while meeting customer needs.
Build and leverage cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external).
Ensure Amcor and the Key Account adhere to contractual commitments. This includes inventory management, and management of quality and service key performance indicators.
Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations.
Stakeholder Engagements: Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials.
Manages accounts receivable as acceptable levels with assistance from the credit department.
Work with Strategic Marketing to identify actions to meet strategic unmet customer needs.
With leader support, collaborate cross-functionally on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments.
Reporting: Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting.
Drive forecast accuracy for improved business results.
Recognizes competitive insights marketing strategies, pricing structures or product performance and communicates intelligence to stakeholders.
Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool.

Benefits

Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)