Global Account Manager - Hyperscale & Strategic Business Development
About The Position
Advanced Energy is seeking a Global Account Manager (GAM) to lead strategic customer engagement and drive growth across hyperscale, cloud, and data center markets. This role combines global account ownership with targeted business development, supporting both established hyperscale customers and emerging platforms. The GAM partners closely with Field Application Engineering (FAE), product management, engineering, operations, and supply chain teams to deliver differentiated solutions that address the technical and operational requirements of large-scale infrastructure customers worldwide. This is a senior individual contributor role with global scope, high visibility, and significant customer-facing responsibility.
Requirements
- Minimum of 10 years of experience in global account management or strategic sales
- Experience supporting hyperscale, cloud, data center, or AI infrastructure customers
- Strong business acumen and executive communication skills.
- Ability to operate effectively in a global, matrixed environment.
- BSEE degree or similar technical bachelor’s degree required
Responsibilities
- Serve as the primary commercial and strategic point of contact for major global hyperscale and data center customers.
- Build trusted relationships with senior technical, sourcing, operations, and executive stakeholders.
- Lead executive-level customer engagements, providing strategic guidance and managing complex commercial discussions.
- Act as an escalation point for critical customer issues, ensuring timely resolution and clear communication.
- Identify and develop new opportunities with Tier-2 hyperscalers, neocloud providers, and select enterprise customers.
- Lead early-stage customer engagement, opportunity qualification, and platform positioning.
- Translate market trends, customer feedback, and competitive insights into actionable growth strategies.
- Partner with internal teams to transition successful business development initiatives into long-term strategic accounts.
- Maintain strong technical understanding of hyperscale and data center architectures, workloads, and operational trends.
- Collaborate with FAEs and product teams to align technical solutions with customer requirements and business objectives.
- Represent Advanced Energy at customer meetings, technical forums, and industry events.
- Align account strategies with go-to-market initiatives.
- Coordinate cross-functional teams to ensure effective execution across global accounts.
- Support forecasting, demand planning, and long-range customer visibility.
Benefits
- Medical - multiple medical plans are available to choose from
- Short and long-term disability and life insurance
- Health savings and flexible spending accounts
- Generous time off policy starting with 3 weeks of paid vacation, 7 days of paid sick time, and 12 paid holidays
- 8 hours of paid volunteer time off
- 8 weeks of paid parental leave for both Moms and Dads
- Company matched 401(k)
- Tuition reimbursement
- Expanded mental health coverage and employee assistance programs
- Other voluntary benefits include critical illness, accident and hospital indemnity, pet insurance, identify theft, and legal assistance
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
