Global Account Manager II
About The Position
In this role, you will be responsible for client retention, contract negotiation, implementation, and business consolidation, sales of products and services, financials (budgets, billing, payment, and profitability), business planning and reviews, and establishing relationships with key decision-makers in multiple regions, staff development, business continuance and escalation of operational issues. As a Global Account Manager, you will Develop a truly global travel program with your client. Implement a Global Business Plan to establish, achieve and measure the business objectives of the global travel program. Manage Global Program Management team and provide coaching and mentoring. Establish and maintain relationships with key customer decision-makers. Explore opportunities to expand client servicing relationships through coordination of sales effort, pricing, and implementation. Oversee the implementation of new business, working closely with the global implementation team to ensure customer expectations are met.
Requirements
- Prior regional or global account management experience in a travel management company or related business travel account experience
- Experience in implementing and managing large market global client
- Ability to travel when needed globally
- Well-developed communication and presentation skills
- An extensive working knowledge with travel technology, specifically including Concur
- Proficient in the use of Microsoft Office tools and adept in the use of CoPilot
Responsibilities
- Develop a truly global travel program with your client
- Implement a Global Business Plan to establish, achieve and measure the business objectives of the global travel program
- Manage Global Program Management team and provide coaching and mentoring
- Establish and maintain relationships with key customer decision-makers
- Explore opportunities to expand client servicing relationships through coordination of sales effort, pricing, and implementation
- Oversee the implementation of new business, working closely with the global implementation team to ensure customer expectations are met
Benefits
- Flexible working hours
- work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- A compensation package that feels fair to you
- mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
