Global Account Manager, Enterprise Solutions Data Centers

Carrier•CAFLO: Carrier-Home Florida Remote Location, Remote City, FL, 33412 USA, TX

2d•$117,500 - $234,500•Hybrid

About The Position

Carrier's Global Enterprise Solutions team serves its most important customers with Carrier's broad portfolio of products, solutions, and services. It identifies improvement opportunities and provides actionable insights to deliver better customer outcomes in health, safety, efficiency, and occupant experience. We seek an Enterprise Account Manager - Data Centers who will own the Carrier strategy for select, targeted, and new Enterprise accounts, manage account stakeholders, lead or support opportunity pursuits, and coordinate the various account teams within our Global Data Center segment while leveraging the broad building systems portfolio of Carrier business units (HVAC, Building Automation, DCIM, Digital, and Energy Solutions). The candidate, in collaboration with Carrier business units (BUs), will drive growth by calling on senior-level decision-makers across an owner’s leadership, design, procurement, construction, & operations teams, and coordinate with their various consulting engineers, partners, and contractors. They will develop and identify opportunities to engage in a consultative manner with customers around Carrier solutions and services while achieving business growth targets.

Requirements

Bachelor's Degree
5+ Years of Sales, Business Development, or Data Center Mechanical/HVAC, Design, Construction, and/or Owner Segment Experience
Ability to travel up to 25%-50% including International for both clients & conferences

Nice To Haves

Bachelor’s degree in Engineering, Business, Sales/Marketing, or related discipline
Strong collaboration, transparency, and team leadership capabilities
Experience in developing National, Strategic, or Enterprise Accounts for Facilities/HVAC, Mechanical Design, or Construction.
Proven experience developing, navigating, & managing Data Center owner accounts highly preferred – Engineering, Procurement, Construction, & Operations
Mechanical/HVAC/Controls experience preferred, but segment experience in other facility aspects or building solutions acceptable
Proven ability to influence and work effectively across all levels of an organization
Ability to communicate with high altitude customer stakeholders (e.g., C-Suite)
Ability to engage with senior executives and create demand for new solutions
Proven experience and ability to develop and execute consultative sales strategies that drive value growth for customers
Ability to lead multi-functional teams to resolve unusually complex problems
Highly organized with strong attention to detail, while also able to manage multiple priorities and ambiguity
Excellent communication skills, both written and verbal across a wide audience. This includes the ability to effectively communicate with technical and non-technical teams
Strong negotiation skills: ability to understand contractual, legal language
Advanced level skills with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams, & Copilot)
Excellent project management skills and execution
Ability to quickly adapt and adjust approach and solutions to customer needs
Ability to promote software / recurring sales, not just equipment & services

Responsibilities

Develop and maintain in-depth knowledge of the assigned vertical segment and assigned accounts including a deep understanding of Facilities, Design, Construction, Operations, and Lifecycle
Identify, Land, and Expand Enterprise accounts/opportunities primarily through new construction & owner-direct portfolio-buy opportunities
Strong emphasis on net-new opportunities & business development
Pursue qualified leads at the Enterprise level & expand existing BU touchpoints
Coordinate & Collaborate with all Carrier personnel (Global & Regional BU Sellers & Leadership) throughout the sales & account management process
Work closely with BU sellers to identify cross-BU expansion opportunities
Create and update formalized Enterprise account plans both globally & regionally
Evolve and drive a holistic global account strategy based on customer and vertical insights
Influence customers to purchase Carrier products & solutions
In collaboration with other Carrier resources, develop tailored solutions to meet specific customer needs
Understand and influence customer's investment roadmap relevant to Carrier products & solutions to drive expansion
Expand relationships within assigned accounts to access new decision makers and uncover new opportunities