GL Accountant

Fin • San Francisco, CA

21h • Hybrid

About The Position

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

Reporting to the Accounting Manager, this position will have the highly impactful role of helping develop a world-class accounting organization. You will collaborate on various areas within the accounting function (month-end close, financial reporting, internal controls, etc.) and be able to work with the support of the Payroll, Commissions, Stock Admin, HR, and FP&A teams. We are seeking a driven, open-minded, and technically strong individual who is passionate about accounting operations and driving process improvements. This role requires excellent communication skills, strong knowledge of accounting principles including US GAAP, and the ability to work with various cross-functional teams.

Requirements

• 2-3 years in public accounting and/or industry
• Curiosity to challenge the status quo and leverage technology to build scalable processes and streamline accounting operations
• Meticulous attention to detail and organizational skills
• Excellent technical, analytical, and communication skills, both written and verbal
• Highly proficient in Excel
• Ability to perform tasks with a high degree of accuracy and timeliness
• Strong analytical, research, and problem solving skills
• Ability to work under pressure and meet deadlines in a fast-paced environment while maintaining accuracy

Nice To Haves

• Bachelor’s degree in Accounting or Finance
• CPA is a strong plus
• Experience working in NetSuite, Carta preferred
• Experience in Equity/SBC and Payroll
• Knowledge of accounting rules surrounding contract acquisition costs under ASC 340 and compensation under ASC 71X is a plus

Responsibilities

• Assist in day-to-day accounting activities to ensure compliance with US GAAP, internal policies, and external audits.
• Prepare various account reconciliations and summaries to support the general ledger balances
• Prepare journal entries for sales commissions, salaries, bonus, severance, and equity by analyzing a high volume of sensitive data from several systems
• Collaborate with various teams, including Payroll, Commissions, and Stock Admin teams for proper recording of transactions
• Participate in internal and external audits by preparing deliverables and responding to the auditors’ inquiries
• Optimize and automate processes to improve efficiency and effectiveness of our monthly close process and of our internal and external reporting requirements
• Provide insightful financial analysis to management, highlighting key trends and variances
• Assist with ad hoc analysis, reporting, and other projects as needed

Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for employees, friends, and family!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree