GIS Technician I/II/III

APS•Phoenix, AZ

5d•Hybrid

About The Position

The GIS Technician I/II/III plays an important role in maintaining and delivering accurate geographic information that supports decision-making across APS and the communities it serves. By creating and managing maps, analyzing spatial data, and providing reliable geographic information to internal teams and external partners, this role helps ensure critical infrastructure information is accessible, accurate, and actionable. The work directly supports planning, operations, and service delivery that help APS reliably serve customers and communities.

Requirements

Experience working with GIS and mapping software to manage and maintain geographic information.
Ability to interpret technical documents, including engineering drawings and blueprints.
Strong analytical skills with the ability to organize, validate, and maintain complex data.
Attention to detail and a commitment to producing accurate, high-quality work within established priorities and deadlines.
Collaborative mindset with the ability to support, guide, and share knowledge with colleagues.
Self-motivated professional who can work independently while contributing to team success.
High school degree/GED plus six (6) months GIS experience. (GIS Technician I)
Must have successfully completed a GIS course. (GIS Technician I)
A four-year Bachelors degree in Geography, Cartography or GIS from an accredited college or university. OR, two-year Associates degree in Geography, Cartography or GIS plus two (2) years job-related experience. OR, high school diploma/GED plus four (4) years job related experience. Job related experience shall be in GIS database/mapping (e.g., routine data management, cartography, and some spatial analysis). (GIS Technician II)
A four-year year Bachelors degree in Geography, Cartography or GIS from an accredited college or university plus two (2) years job related experience. OR, two-year Associates degree in Geography, Cartography or GIS plus four (4) years job related experience. OR, high school diploma/GED plus six (6) years job related experience. Job related experience shall be in GIS database/mapping (e.g., routine data management, cartography, and some spatial analysis). (GIS Technician III)

Nice To Haves

Proficiency with GIS data digitization and attribution.
A high-level understanding of geodatabase design, ArcMap, ArcPro, ArcFM, Microsoft Office software, SharePoint and other related technologies.
Thorough knowledge of Maximo, Customer Care and Billing (CC&B), WebDMD applications.
Thorough understanding of APS data accuracy, completeness and adherence to source documents, Quality Assurance/Quality Control, and network connectivity rules.
High degree of problem recognition/solution capability.
Demonstrated leadership and effective verbal and written communication skills.

Responsibilities

Create and maintain maps and geographic data that support projects and operational needs across the organization.
Partner with internal teams and external stakeholders to provide accurate mapping information that helps inform decisions.
Analyze, organize, and manage geographic and technical data to ensure information remains reliable and up to date.
Interpret engineering drawings and other technical documents to accurately update mapping systems and databases.
Tackle complex mapping challenges and provide solutions that improve data quality and usability.
Share your expertise by assisting, training, and supporting team members to help achieve department goals.
Leads (Level III) or actively participates in the completion of special projects as a subject matter expert or test participant as needed.
Maintains and provides oversight to special priority item (e.g., special operations requests) to job status in work management system(s) to ensure all information is up to date and current daily, and coordinates data as needed.
Verifies routinely, work completed by other department personnel for accuracy, completeness, overall quality, and adherence to standards. Leads the effort of checking and identifying what will be verified.
Maintains GIS database using queries to ensure attributes of all equipment are identified and accurate. Compares GIS data against integrated system data (Maximo, CCB, WebDMD) to ensure data integrity. Performs analysis of data to identify and correct error conditions found in the database and understands how to incorporate into work management system(s) by using Python and Arcade/Hub/Data Reviewer or other ESRI tools.
Provides support and GIS Services expertise to internal and external customers (CPRs, Contractors Customers) to resolve problems with the GIS data or the way it has displayed in viewing and printing systems that they use. Responds to data and information requests. (Level III)
Trains and mentors new department personnel in all aspects of work management to ensure they know how to complete their appropriate role and to ensure adherence to department standards and practices. (Level III)
Actively monitors the system for errors, old sessions, and provides session manager administrative support via reports and system analysis by using knowledge of session manager and reporting tools.
Coordinates with internal customers to enter facility information into the appropriate database and ensures acceptance of data conversion using subject matter expertise. Ensures accurate and complete positioning/status of new electric facility locations with thought to relation of; existing facilities, active work, and associated integrated systems status and functionality. Communicates incomplete submittal of information to appropriate stakeholders by using knowledge of APS standards and practices. Identifies gaps in the delivery of data and where processes are missing opportunities to communicate appropriately.