GIS Solution Engineer - Defense
About The Position
GIS Solution Engineers on Esri’s Defense team serve as highly technical, trusted advisors to customers across the National Government team. They support customers performing mission-critical work, help advance the use of GIS, and communicate the value of GIS technology. Solution Engineers collaborate across Esri and advise customers on complex business challenges, using problem-solving and critical-listening skills to identify patterns, trends, and insights with ArcGIS. The role combines technical expertise, customer engagement, solution design, and sales-team support. The engineer presents and demonstrates Esri software, develops solutions aligned with customer needs, advises on technology and deployment best practices, and shares Esri’s work at conferences and trade shows. The position requires domestic or international travel of 25–50%.
Requirements
- At least 2 years of experience with Esri technology, including creating maps, performing spatial analysis, and configuring web applications.
- At least 1 year of experience supporting the Defense space.
- Understanding of ArcGIS in an IT context, including hardware, storage, security, networking, web services, virtualization, or cloud computing.
- Experience in technical consulting and conceptual solution design, and understanding of sales and business development processes.
- Experience with geodatabases and underlying DBMS technology.
- Knowledge of cloud computing concepts and environments, such as Microsoft Azure or AWS.
- Strong presentation, interpersonal, and listening skills.
- Ability to travel domestically or internationally 25–50%.
- Bachelor’s degree in geography, computer science, or a related field.
- Must be a US Citizen, undergo a background investigation, and meet security-clearance eligibility requirements for Secret, Top Secret (TS), TS/SCI, or TS/SCI with polygraph.
Nice To Haves
- Ability to troubleshoot client issues related to Esri application deployment and system architecture.
- Experience integrating software solutions with other business systems, including data warehousing, BI, CRM, ERP, and analytics platforms.
- Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
- Basic understanding of artificial intelligence and machine-learning concepts.
- Programming and scripting experience with languages such as Python and JavaScript.
- Master’s degree in geography, computer science, or a related field.
Responsibilities
- Build relationships with customers and present, demonstrate, and support the sale of Esri software and solutions as part of an account team.
- Support the team in planning and executing sales strategies.
- Develop subject-matter expertise in Defense and technical expertise in ArcGIS, and communicate Esri technologies and messaging to customers.
- Anticipate customer needs and technology trends that may affect them.
- Develop and propose solutions that demonstrate how GIS can address customers’ critical challenges and provide business value.
- Define and deliver strategies that align Esri technology with customer business needs.
- Create and present technical demonstrations of proposed solutions to technical and non-technical customers.
- Provide best practices for using, deploying, and administering Esri technology.
- Present at conferences and trade shows.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic and supplemental life insurance for employees and their families
- 401(k)
- Profit-sharing programs
- Minimum accrual of 80 hours of vacation leave
- Twelve paid holidays throughout the calendar year
- Opportunities for personal and professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
