GIS Solution Engineer - Transportation

Esri•Charlotte, NC
•Onsite

About The Position

As a GIS subject matter expert, the GIS Solution Engineer identifies appropriate analysis tools and develops innovative solutions, explaining how GIS technology can address customer challenges. The role is part of an account team and advises customers on complex business problems, demonstrating the value of GIS in revealing patterns, trends, and insights. The position supports Esri customers and works in a culture that encourages creativity, collaboration, and passion. The role focuses on the transportation industry and ArcGIS technology. It involves helping account teams present and support Esri solutions, understanding customer needs and technology trends, designing and delivering solutions aligned with customer business goals, and communicating the value and best practices of Esri technology to technical and non-technical audiences. The position also includes presenting at conferences and trade shows and requires domestic or international travel of 25–50%. The posting notes that visa sponsorship is unavailable and applicants must be authorized to work for any employer in the United States.

Requirements

  • At least 2 years of experience with Esri technology, including creating maps, performing spatial analysis, and configuring web applications.
  • At least 1 year of experience working in or supporting the transportation industry.
  • Understanding of ArcGIS in an IT context, including hardware, storage, security, networking, web services, virtualization, and cloud computing.
  • Experience in technical consulting and conceptual solution design, and understanding of sales and business development processes.
  • Experience with geodatabases and underlying DBMS technology.
  • Knowledge of cloud computing concepts and environments, such as Microsoft Azure or AWS.
  • Strong presentation, interpersonal, and listening skills.
  • Ability to travel domestically or internationally 25–50%.
  • Bachelor’s degree in geography, computer science, or a related field.
  • Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • Ability to troubleshoot client issues related to Esri application deployment and system architecture.
  • Experience integrating software solutions with business systems such as data warehousing, BI, CRM, ERP, and analytics platforms.
  • Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
  • Basic understanding of artificial intelligence and machine learning concepts.
  • Programming and scripting experience with languages such as Python and JavaScript.
  • Master’s degree in geography, computer science, or a related field.

Responsibilities

  • Build relationships with customers and support selling Esri software and solutions as part of the account team.
  • Help plan and execute sales strategies with the account team.
  • Develop subject matter expertise in the transportation industry and technical expertise in ArcGIS.
  • Communicate Esri technologies and messaging confidently to customers.
  • Anticipate customer needs and technology trends that may affect them.
  • Develop and propose solutions that demonstrate how GIS addresses customer challenges and delivers business value.
  • Define and deliver strategies that align Esri technology with customer business objectives.
  • Present technical demonstrations of proposed solutions.
  • Design presentations for technical and non-technical audiences.
  • Provide best practices for using, deploying, and administering Esri technology.
  • Present at conferences and trade shows.
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