GIS Sales Support Specialist

KMA Human Resources Consulting • Yarmouth, ME

6d • $28 • Onsite

About The Position

Maine Technical Source is seeking a GIS Sales Support Specialist to work from their office and showroom in Yarmouth, Maine.

Requirements

• High school diploma required; bachelor’s degree preferred.
• Previous experience in sales or customer service supporting technical products preferred; experience in construction/engineering/surveying a plus.
• Ability and eagerness to learn product technical specifications to explain the technology to customers and troubleshoot issues.
• Interest and flexibility to support the MTS team in a variety of areas that include sales and customer service.
• Strong customer service skills and a desire to solve problems and work with customers to meet their needs.
• Excellent interpersonal skills to work effectively with customers and the MTS team.
• Tech savvy with the ability to troubleshoot software and technical issues.
• Previous CAD software experience preferred.
• Must possess a valid driver’s license and maintain a clean driving record.
• Ability to lift 30 pounds.
• Ability to work from the Yarmouth office/showroom Monday through Friday, 8:00am-5:00pm, and ability to travel to other office sites (NY, MA), trade shows and client sites.

Nice To Haves

• Previous experience in sales or customer service supporting technical products preferred; experience in construction/engineering/surveying a plus.
• Previous CAD software experience preferred.

Responsibilities

• Support the MTS sales and office team by demonstrating surveying, engineering, and construction instruments, answering customer questions, assisting with product setup, and providing product training.
• Provide quotes, pricing structure details, and technical support to customers through phone inquiries, showroom visits, website contact, etc.
• Greet customers in the showroom, answer questions and take showroom orders.
• Submit all customer orders and repair ticket information timely and accurately; follow up or resolve customer issues in a timely manner.
• Serve as the main point of contact to coordinate and respond to customers regarding training and customer events.
• Stay up to date on new technology regarding hardware and software solutions through self-guided learning, vendor training, and other resources.

Benefits

• Hourly rate starts at $28.00 per hour plus commission, commensurate with experience.
• Health Insurance provided with a company contribution to premium that is based on salary level.
• Company matching HSA contribution.
• 401(k) with a 30% match on the first 15% the employee contributes.
• STD/LTD
• Life/AD&D
• PTO
• Paid Holidays
• Parental Leave
• Convenient location off I-295 in Yarmouth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED