Gis / Application Manager

Town of West Springfield • West Springfield, MA

9d

About The Position

The GIS / Application Administrator is a key technical resource and support for the department. This position is responsible for maintaining GIS and related data and developing web mapping applications for various town departments and the public. Employee is required to perform all similar or related duties. The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Provides overall management and technical assistance to users of GIS. Maintains and expands all resources including data software and hardware so that users can conduct their GIS-based applications efficiently and effectively. Coordinates GIS efforts so as to optimize the utility and value of all digital data equipment and other required resources. Assists in the management of other Town databases connected to GIS. Develops and enforces digital data standards and practices that will promote a GIS resource that can be confidently incorporated into other Town-wide applications. Document and distribute information about GIS data resources to departmental and public users. Develop web maps and applications for town departments and the public. Full ArcGIS Online administration, including user management, permissions, content lifecycle, dashboards, web maps/apps and mobile workflows.

Requirements

• Graduate of a four year college with a Bachelor’s degree in Geography or similar field and/or GIS certificate.
• At least three to five (3-5) years related work experience.
• Demonstrated knowledge of GIS concepts and analytical techniques
• GIS software tools and applications including but not limited to ArcGIS Pro, ArcGIS Online, ArcGIS Enterprise, ArcGIS Experience Builder, Survey123, and Google Applications.
• Proficiency in relational databases, SQL Server database queries and management, SQL Reporting Services
• Experience administering and maintaining a Microsoft SQL Server and AWS infrastructure in support of enterprise GIS
• Experience administering licensing and group sharing configurations within an ArcGIS organization
• Scripting or programming experience with Python
• Experience with Cartography
• Proficiency in geospatial analysis techniques
• Web-based and mobile-deployment GIS solution development, including suite tools such as Experience Builder and Survey123/Connect
• Ability to troubleshoot and diagnose software and hardware operational problems.
• Ability to communicate effectively orally and in writing specifically to explain problems in non-technical language.
• Ability to conduct independent research.
• Ability to collaborate with internal customers, provide GIS-related training as needed, and maintain technical support.
• Ability to organize, enrich, and maintain up-to-date documentation on current workflows, dependencies, and processes.
• Proficient data processing, hardware and software operating skills.
• Proficient oral and written communication skills.

Nice To Haves

• Master’s degree in Geography or GISP certification preferred.

Responsibilities

• Provides overall management and technical assistance to users of GIS.
• Maintains and expands all resources including data software and hardware so that users can conduct their GIS-based applications efficiently and effectively.
• Coordinates GIS efforts so as to optimize the utility and value of all digital data equipment and other required resources.
• Assists in the management of other Town databases connected to GIS.
• Develops and enforces digital data standards and practices that will promote a GIS resource that can be confidently incorporated into other Town-wide applications.
• Document and distribute information about GIS data resources to departmental and public users.
• Develop web maps and applications for town departments and the public.
• Full ArcGIS Online administration, including user management, permissions, content lifecycle, dashboards, web maps/apps and mobile workflows.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level