GIS and Data Services Manager

City of Delta • Kitchener, ON

9d • Onsite

About The Position

The City of Delta is seeking an experienced GIS and Data Services Manager to lead the delivery and ongoing evolution of GIS and data services across the organization. This role involves guiding the City’s GIS and data capabilities forward in a measured and sustainable way, modernizing existing processes, improving access to data, and expanding the use of GIS tools across departments to support service delivery and decision-making. The Manager reports to the Director of Information Services and provides leadership for the City’s GIS platforms, data services, and key initiatives such as NG9-1-1 readiness. The position requires collaborative work with departments and external partners to deliver practical, reliable solutions aligned with municipal priorities. The manager will also foster a collaborative, service-oriented team culture, align GIS and data initiatives with broader corporate goals, and play a key role in prioritizing GIS work and influencing service delivery improvements.

Requirements

• Strong working knowledge of GIS within an ESRI/Vertigis based environment
• Experience leading or supervising staff, including coaching and performance management
• Ability to balance strategic thinking with practical, incremental implementation
• Strong collaboration skills and ability to work across a matrix organization
• Solid project and operational management skills
• Resourceful and pragmatic approach to working within budget constraints
• Excellent communication skills with the ability to translate technical concepts for non-technical audiences
• Ability to navigate competing priorities across departments in a municipal setting
• Results-oriented with a strong focus on service delivery
• A bachelor's or master's degree in geography, computer science, GIS or a related discipline
• At least five years’ experience in a GIS and data services setting, including leadership experience
• Considerable expertise and training on ArcGIS, FME, Oracle and SQL databases
• Experience delivering business-focused GIS applications and data products
• Experience managing projects using Agile and waterfall methodologies
• Experience managing a small team

Nice To Haves

• Experience working in or with local government or similar public sector environments is an asset

Responsibilities

• Develop yearly strategy and workplan for GIS Service Delivery and Platform modernization; provide leadership, coaching and management of direct reports; oversee GIS infrastructure, including ESRI, AutoCAD (Munsys), ArcGIS Online, VertiGIS and FME; lead vision, design and development of GIS applications and products to meet city and public requirements. Lead the modernization of GIS platforms by transitioning from legacy workflows to integrated, web-based solutions, improving data accessibility and usability, and delivering practical, high-value enhancements such as applications and dashboards.
• Develops value-adding analytics and business intelligence supported by efficient and reliable data.
• Build and maintain relationships with municipalities, agencies, and vendors; support initiatives such as NG9-1-1 readiness and ParcelMap BC; promote effective data sharing and governance practices.

Benefits

• Competitive salary of $116,900 - $ 139,408
• Comprehensive benefits package
• Defined Benefit Pension Plan with Special Agreement option (Municipal Pension Plan)
• Earned-days-off system

What This Job Offers

• Job Type: Full-time
• Career Level: Manager