GIS Analyst, Senior

City of Raleigh North Carolina • Raleigh, NC

1d • Hybrid

About The Position

Raleigh Water, a leading utility within the City of Raleigh, is responsible for providing exceptional water and wastewater services to the City of Raleigh service area, including the Towns of Garner, Rolesville, Wake Forest, Knightdale, Wendell, and Zebulon. Our GIS team plays a critical role in supporting operations, planning, and decision-making by maintaining accurate and high-quality geospatial data. The GIS Analyst, Senior focuses on developing, improving, and standardizing GIS data editing workflows to support the accuracy, integrity, and usability of utility data across Raleigh Water’s systems. This role provides technical guidance to GIS staff, establishes best practices, and ensures efficient and consistent data management for both operational and planning needs. The position includes supporting the editing and maintenance of utility network datasets, contributing to indoor GIS initiatives using ArcGIS Indoors, and assisting with field data collection efforts using GPS, LiDAR, and drone technologies. The Senior GIS Analyst also performs spatial analysis, creates high-quality maps and applications, and provides technical support and training for GIS and non-GIS staff. About You: The ideal candidate for this position is a technically skilled GIS professional who excels at improving workflows, ensuring data integrity, and solving spatial challenges efficiently. You enjoy working with GIS data and tools, guiding and mentoring others, and contributing hands-on to editing, analysis, and mapping. You are collaborative, adaptable, and eager to stay current with GIS technologies, including ArcGIS Utility Network, ArcGIS Indoors, and field data collection tools. A background or interest in water and wastewater utility systems is preferred, and you are motivated by making GIS workflows and data management processes more effective for the organization. About Us: Raleigh Water provides award-winning water and wastewater services to more than 650,000 residents across seven municipalities. We manage more than 5,000 miles of water and sewer infrastructure, along with five treatment facilities, over 130 pump stations, and 100,000+ valves. Our GIS team supports this infrastructure by maintaining accurate geospatial data that powers operational decisions, mobile fieldwork, asset management systems, and analytics. Joining our team means working in a supportive, innovative, and highly collaborative environment where your work has a direct impact on the quality of life in our community.

Requirements

• Bachelor's Degree in Geography Computer Science, Geographic Information Systems, Surveying, or related field; 3 to 5 years' experience in GIS data management, or a related field OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted
• Geographic Information Systems Professional and Environmental Systems Research Institute Technical Certification
• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
• Strong knowledge of GIS data editing workflows, data management practices, and QA/QC processes
• Experience with Python, SQL, and use of APIs
• Familiarity with Esri platforms including ArcGIS Pro, ArcGIS Enterprise, and ArcGIS Online
• Working knowledge of GIS data models, including versioning, attribute rules, and maintaining data integrity
• Strong problem-solving skills and the ability to troubleshoot GIS data, tools, and applications, while providing guidance and training to GIS and non-GIS staff

Nice To Haves

• Knowledge of water and/or wastewater utility systems and infrastructure (preferred)
• Familiarity with ArcGIS Utility Network and ArcGIS Indoors, including vertical asset management (preferred)
• Experience supporting GIS data collection using GPS, LiDAR, or drone technologies (preferred)

Responsibilities

• Leads the development and implementation of GIS data editing workflows to support utility network data management, improving efficiency, consistency, and data integrity
• Provides guidance and establishes best practices for GIS data editing, attribution, and QA/QC processes
• Supports the editing, validation, and maintenance of utility network datasets
• Assists in the configuration, editing, and maintenance of ArcGIS Indoors GIS data to support vertical asset management initiatives
• Supports GIS data collection efforts using drone, LiDAR, and GPS technologies, including processing and integration of collected data
• Performs spatial analysis using GIS tools to support operational and planning needs
• Produces high-quality static and dynamic map products for internal and external stakeholders
• Provides technical support, troubleshooting, and training for GIS and non-GIS users
• This role will be required to operate a City-owned vehicle for the purpose of performing data collections

What This Job Offers

• Job Type: Full-time
• Career Level: Senior