Ginna's Cafe Associate

Scheels All Sports•Colorado Springs, CO

5d•Onsite

About The Position

Ginna's Cafe Associate at SCHEELS. SCHEELS is a leader in the sporting goods industry, driven to create the best experience in the USA for customers. SCHEELS boasts the largest selection of sports brands in America, offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers associates to become experts in exceeding customer needs and expectations. Associates are trained extensively in business and product knowledge, and mentorship and professional development are a focus throughout their careers. This role involves preparing and selling fudge products, performing various restaurant functions (deli, barista, grill, ice cream, baked goods), and ensuring adherence to food safety and storage guidelines. The position also includes training new associates, managing cash control, maintaining cleaning schedules, and upholding a professional appearance and attitude.

Requirements

Customer Service: Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture: Approach daily tasks, projects and follow-up communication with energy and sense of urgency. Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. Show respect and appreciation for others and Scheels. Arrive to work and meetings 10 minutes early.
Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback. Ability to adapt to a changing work environment. Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code: Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency: Demonstrate pride and ownership of their work while meeting expected deadlines
Education & Experience: High school education; or up to one month related experience or training; or equivalent combination of education and experience

Responsibilities

Prepare all fudge products and sell to customers
Perform all Ginna’s restaurant functions, which may include deli line, barista, grill, ice cream, baked goods, fudge and other duties as assigned per Ginna’s Manager and Supervisors
Follow all food safety guidelines by State and Local Ordinances
Ensure all products are received and stored according to Standard Operating Guidelines
Assist in training all new associates using kitchen tools, mentor checklists and Standard Operating Guidelines
Ensure cash control and till management is followed according to Scheels Cashier Guidelines
Manage and support side work, daily and detail cleaning schedules, opening and closing procedures
Maintain working knowledge of Café recipes and prepared foods
Maintain an orderly and exceptionally clean appearance of personal work space and surrounding areas
Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurements, volume and distance
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers and employees of the organization
Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays
Prepare many different types of food, drinks and ingredients