Gift Shop Sales Associate

Pyramid Global Hospitality•Stevenson, WA

1d•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. About our property: Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it’s a premier destination for retreats, conferences, and celebrations.

Requirements

Minimum of six months job-related experience.
Ability to obtain a Food Handler Card
Ability to obtain a MAST Alcohol Serving Permit

Responsibilities

Greet customers in a friendly, helpful, and professional manner
Assist customers with purchases and suggest complementary items
Provide accurate directions and information about resort facilities and amenities
Demonstrate knowledge of local Columbia River Gorge area activities and dining options
Open and close the gift shop following established procedures
Check daily communication logs and enter new information accurately
Answer incoming calls and process guest order requests efficiently
Handle cash transactions, maintain a cash bank, and perform drops and change requests
Process credit card, room charge, and gift card transactions with proper authorization
Accurately record purchases in the point-of-sale (POS) system
Monitor stock levels and list items on the reorder board as needed
Receive, price, and record merchandise per inventory and order guidelines
Track and maintain accurate counts of backstock items brought to the sales floor
Participate in quarterly inventory counts
Clean, reset, and restock displays to maintain a visually appealing sales floor
Assist in guest-facing classes and workshops as needed
Assemble gift baskets and in-room amenities per daily orders and preparation guidelines
Coordinate with other departments to prepare in-room collateral and maintain par levels
Deliver amenities and special orders to guest rooms across the resort property