Cloverkey 134 - P/T Gift Shop Sales Associate (Mary Greeley Medical Center) - 15/hr

Cloverkey LLC•Ames, IA

just now•Onsite

About The Position

Cloverkey is seeking a Part-Time Gift Shop Sales Associate for the Mary Greeley Medical Center. This role is responsible for delivering exceptional customer service, supporting store goals, maintaining a clean store, and handling cash transactions. The ideal candidate thrives on accountability, continuous improvement, and being empowered to contribute to the team in a fast-paced, purpose-driven environment. Cloverkey is a family-owned business with values of hard work, integrity, and exceptional customer service, operating retail gift shops within hospital systems.

Requirements

High School Diploma or equivalent
Ability to stand for long periods of time
Strong customer service skills with the ability to build rapport with customers
Excellent phone etiquette and communication skills
Basic math skills for processing transactions
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong sales skills with the ability to upsell and cross-sell products
Effective time management skills to prioritize tasks and meet deadlines

Nice To Haves

Previous experience in gifts sales or a related field is preferred

Responsibilities

Provide exceptional customer service, including greeting customers, thanking them for their purchase, and inviting them back.
Meet store performance objectives and daily/monthly sales goals.
Follow corporate and store manager directions for supporting events.
Clock in and out according to the scheduled work slot to manage budgeted hours.
Ensure the store is clean and well-maintained, including dusting shelves, organizing displays according to corporate standards, and cleaning surfaces as per schedule.
Adhere to special cleanliness requirements related to infection prevention.
Handle cash transactions accurately, including counting down the register drawer at the start of each shift.
Follow company policy for processing credit cards and other forms of payment.
Properly notate cash overages or shortages and notify the Store Manager of unexplained differences.
Follow hospital and Cloverkey policies related to personal appearance, attendance, and customer service.
Demonstrate knowledge of the hospital contact and maintain a good relationship with the hospital.
Show respect for and understanding of the role of volunteers.