Gift Shop Manager

Nebraska Methodist Hospital•Omaha, NE

7h•Onsite

About The Position

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in. Job Summary: Location: Methodist Hospital Address: 8303 Dodge St, Omaha, NE Work Schedule: Monday-Friday, 8:00am to 4:30pm Manage the Methodist Hospital (NMH) Gift Shop, ensure financial and merchandising success and provide leadership to volunteers. Lead the merchandising and inventory processes.

Requirements

High school or General Educational Development (G.E.D) required.
Minimum 2 years of customer service, retail or hospital experience required.
Skill building teams and coaching others.
Skill with verbal and written communication.
Skill using computers and business software.
Skill organizing and prioritizing work.
Knowledge of customer service principles and practices.
Knowledge of merchandising in a retail environment.
Knowledge of invoice processing and reporting.
Ability to work independently.
Ability to work with a variety of personalities.
Ability to lead and manage others.
Ability to adhere to deadlines.
Ability to develop and maintain volunteer schedules.

Nice To Haves

Bachelor's degree preferred.
Experience with merchandising, inventory processes, and retail management software preferred.
Experience with volunteers and Volgistics software preferred.

Responsibilities

Responsible for leading and managing the operations of the NMH Gift Shop.
Develop and implement strategies for the financial and merchandising success of the onsite and online gift shops.
Create, implement and maintain inventory and purchasing procedures for NMH gift shop.
Work with staff for consistency between NMH and Methodist Women’s Hospital (MWH) gift shops.
Manage all aspects of merchandising (e.g., purchases, receipt, transfers, displays, etc.) while maintaining clean and organized merchandise storage rooms and work area.
Lead and advise the volunteer buyers and manages vendor relations.
Monitor and manage revenues, expenses, and pricing strategies for NMH gift shop merchandise and supplies.
Manage Gift Shop volunteers (e.g., orientation, training, scheduling, etc.) ensuring proper coverage for operating hours.
Report on gift shop sales, inventory and other operational aspects.
Provide support for special events, volunteer recognition programs, and fundraisers.