Gift Shop Associate

Corewell HealthGrosse Pointe, MI
Onsite

About The Position

Under the supervision and guidance of the Manager, Gift Shop, this position is responsible for processing all cash/credit sales transactions in a hospital gift shop environment. Interacts daily with all levels of internal and external customers. Maintains a clean, orderly and safe environment.

Requirements

  • High School Diploma or equivalent
  • 6 months of relevant experience customer service environment

Nice To Haves

  • Experience in direct sales or merchandising environment with related cashiering functions is highly desired.

Responsibilities

  • Welcomes and greets customers entering gift shop.
  • Responds factually to customer questions, provides information on merchandise and gift shop policies/procedures. Refers as appropriate.
  • Processes sales returns and merchandise exchange of gift shop items.
  • Processes sales for customers on CounterPoint register.
  • Accepts, receives and processes payment by cash, check, credit cards, vouchers, employee and other debit programs.
  • Ensures all prices and quantities are accurate and issues receipts, refunds, credit and/or change due.
  • Bags, boxes or wraps purchased merchandise.
  • Monitors gift shop environment to maintain a clean, orderly and attractive checkout and sales area, restock merchandise as needed.
  • Balances and closes cash register transactions at end of shift, secures valuables for safekeeping, ensures shop entrance is closed and securely locked.
  • Participates in annual inventory of all stock.
  • Assists with pricing merchandise.

Benefits

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
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