Gift Processing & Database Specialist

MEALS-ON-WHEELS GREATER SAN DIEGO INC•San Diego, CA

2d•$26 - $28•Onsite

About The Position

The Gift Processing & Database Specialist is responsible for the accurate and timely processing of charitable gifts in Blackbaud Raiser’s Edge NXT, as well as full database oversight. This position ensures the integrity of donor data, maintains high standards for gift acknowledgment, and provides reports and analyses that support fundraising strategy and decision-making. The ideal candidate is an experienced Raiser's Edge NXT user who is detail-oriented, highly organized, and committed to exceptional donor stewardship.

Requirements

Experience with a Donor CRM, preferably NXT, including database management, reporting, and data maintenance.
Experience processing charitable gifts in a nonprofit environment.
Demonstrated commitment to maintaining exceptional data integrity.
Experience creating queries, reports, and dashboards.
Advanced proficiency in Microsoft Excel and Microsoft Office.
Strong organizational skills with exceptional attention to detail.
Ability to prioritize multiple deadlines while maintaining accuracy.
Excellent written and verbal communication skills.

Nice To Haves

3+ years of experience with Blackbaud Raiser's Edge NXT or extensive experience with Raiser's Edge database administration.
Knowledge of nonprofit fundraising operations and donor stewardship.
Experience supporting annual giving, capital campaigns, or major gifts.
Familiarity with importing and exporting data.

Responsibilities

Process all charitable contributions accurately and within established service standards (typically within 24–48 hours of receipt).
Enter gifts from multiple sources, including checks, online donations, donor-advised funds, stock gifts, ACH, matching gifts, and other payment methods.
Ensure all gifts are coded correctly by campaign, fund, appeal, package, and constituent record.
Coordinate with Finance to reconcile gift batches and deposits.
Maintain complete documentation of gift processing procedures.
Maintain the accuracy and integrity of all constituent records in Raiser’s Edge NXT.
Perform regular data audits to identify duplicates, incomplete records, and inconsistencies.
Follow established data standards and naming conventions.
Update constituent information including addresses, relationships, communication preferences, and biographical details.
Create appeals in the database for each fundraising campaign and mailer to accurately track solicitations and response metrics.
Produce mailing lists for campaigns and mailers based on solicitation criteria and recipient segments, and ensure donor records are updated accordingly.
Generate timely and accurate donor acknowledgment letters and tax receipts (typically within 48-72 hours).
Ensure acknowledgments reflect appropriate recognition, tribute information, and gift restrictions.
Coordinate with development staff on personalized stewardship for major donors.
Manage year-end giving statements and acknowledgments for prior-year gifts.
Create reports, dashboards, and queries to support fundraising and leadership.
Produce recurring reports including: Average gift size LYBUNT SYBUNT Donor retention New, renewed, and lapsed donors Monthly and year-to-date fundraising results Campaign and appeal performance Major gift pipeline reports Annual Giving Circle Lists for publication.
Protect confidential donor information.
Ensure compliance with IRS charitable receipt requirements and organizational gift acceptance policies.
Develop and maintain written procedures for gift processing and database management.
Identify opportunities to improve efficiency and data quality.
Complete other duties as assigned.

Benefits

160 hours of Paid Time Off (PTO) Annually
11 Paid Holidays Annually
Medical Insurance - Choice of 4 HMO plans+ 2 PPO through Meals on Wheels Group Plan
Dental Coverage
Vision Coverage
Life Insurance
Long-Term Disability (LTD)
Employee Assistance Program (EAP)
Flexible Spending Account
401 (k) plan, including up to 3% employer matching contribution
Personal Device Use Stipend