Gift Processing Associate

READING PARTNERS•Oakland, CA

6d•$28 - $33•Remote

About The Position

Reading Partners is changing the education landscape. We are a leader in working to solve the literacy crisis in our country by leveraging community volunteers in under-resourced schools. Our diverse and expansive volunteer base provides one-on-one tutoring to students twice weekly, and our program is proven to help children master the reading fundamentals they need to unlock their potential as successful, happy, and confident readers in school and in life. Our people are our heartbeat and our greatest resource; we are all passionately rallied around our mission to help children become lifelong learners by empowering communities to provide individualized instruction that truly works. Join our stellar, committed team leading the charge to deepen our impact and expand our service. Watch this video to learn more about the mission and core tutoring work of Reading Partners. The high level: Reading Partners seeks a highly organized and detail-oriented Gift Processing Associate to provide administrative support in processing Reading Partners' monetary and in-kind donations and pledges by preparing donor receipts, updating our Salesforce database, and submitting donation information to the Accounting department. The Gift Processing Associate will work under the supervision of the National Development Operations Director. This position is part-time, and the Gift Processing Associate will work up to 25 hours per week. This position is remote, and hires (upon start date) should reside within states where Reading Partners operates, which include: California, the District of Columbia, Maryland, Minnesota, New Jersey, New York, Oklahoma, South Carolina, Texas, Washington State, and Virginia.

Requirements

1+ years of experience in development operations or nonprofit operations work
Possess strong attention to detail, always meet deadlines, and can manage multiple, simultaneous projects
Are self-directed, proactive, and resourceful
Have experience working with Salesforce or a similar CRM database
Demonstrate a commitment to fostering an inclusive and collaborative work environment.
Display a deep belief in our mission and root your work in our core values.
Ability to prove eligibility to work legally in the U.S. and that you are at least 18 years of age.

Nice To Haves

Are an AmeriCorps, Peace Corps, or other national service alum/alumna

Responsibilities

Ensure timely and accurate data entry of gifts within 2 business days of receipt, and submit tax receipt letters to donors within 2 business days of data entry
Provide high-quality customer service to our stakeholders, donors, and regional development staff by responding to emails and calls within 2 business days of receipt.
Support the Development Operations Director in training regional staff on gift processing procedures
Support regional staff as needed in providing timely and accurate data entry and tax receipts for event gifts
Regularly communicate and share via email and/or report ‘gifts in/processed’ out to the broader network
Ensure all gifts that come in are accurately logged in Salesforce and are compliant with financial accounting standards
Regularly audit gifts entered throughout the Reading Partners network to ensure the highest degree of accuracy
Ensure audit compliance by maintaining electronic files of all paperwork related to gifts and updating files on a daily or weekly basis.
Work with the Development Operations Director to improve upon existing systems and processes
Monitor the donation email inbox to field customer service requests from donors
Support all fundraising efforts through proper Classy and Salesforce procedures
Support the National Development department with other duties as needed.
Support special projects, including department trainings, development network office hours, and other collaborative projects as needed
As needed, improve upon current gift processing systems, including: Maintaining a network-wide gift processing manual with up-to-date information

Benefits

Reading Partners’ compensation model is designed to attract, motivate, engage, and retain top talent to propel our mission forward. We aim to set salaries based on objective, external, high-quality market data. Our salaries are adjusted for candidates in different geographic regions. We do our very best to ensure that we’re bringing our best offer; therefore, we do not engage in salary negotiations.
We offer an exciting and dynamic culture, and we commit to investing in and supporting our amazing people to grow their careers with us. As such, we provide ongoing professional development opportunities.

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