GI Nurse Navigator

Valley Health Systems•Holyoke, MA

19h

About The Position

Valley Health Systems, Inc., the parent company of Holyoke Medical Center, is seeking a Nurse Navigator for its Gastroenterology physician practice. The role provides comprehensive care coordination for patients throughout the continuum of care, working closely with providers, patients, and families before and after procedures and following discharge to help ensure timely, high-quality care. The Nurse Navigator coordinates and oversees patient care, supports quality improvement, and performs other duties as required. Travel between various work settings may be needed.

Requirements

Graduate of an accredited school of nursing.
Current RN license within the Commonwealth of Massachusetts.
Valid Massachusetts Driver’s License.
Three to five years of clinical-related job experience.
Strong written, verbal, and interpersonal communication skills and the ability to build effective working relationships with patients, providers, staff, and internal and external partners.
Strong organizational and prioritization skills, attention to detail, and ability to work independently while collaborating effectively with a team.
Ability to understand practice workflows and exercise sound independent judgment within established policies and procedures.
Ability to travel between various work settings as needed.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Review GI procedure orders, medical histories, medications, and clinical risks to determine procedure readiness.
Coordinate required medical clearances with primary care providers, cardiologists, pulmonologists, and other specialists, and track outstanding requirements.
Contact patients approximately two weeks before procedures to review bowel preparation, medication instructions, dietary restrictions, and transportation requirements.
Collaborate with gastroenterologists, surgery schedulers, anesthesia, and the operating room to ensure clinical requirements are completed on time.
Identify and resolve barriers involving transportation, preparation, medications, and other concerns that may delay care.
Maintain accurate clinical records, patient communications, and clearance status in Meditech Expanse.
Support initiatives to reduce preventable cancellations, improve bowel preparation compliance, and enhance patient satisfaction.
Perform other duties as required.

Benefits

$5,000 sign-on bonus for full-time RNs with at least two years of RN experience.
Low-cost health insurance with no deductibles when using Holyoke Medical Center services.
Dental and vision insurance.
Free disability and life insurance.
403(b) plan.
Up to $8,000 in degree/tuition reimbursement.
In-house pharmacy.
Relaxation room and fitness center.
Other voluntary benefits, such as LegalShield and pet insurance.
Free onsite parking.