GFC Investigations Analyst

Bank of America•Jacksonville, FL
•Onsite

About The Position

At Bank of America, the GFC Investigations Analyst conducts financial crime investigations to identify, assess, and escalate potentially suspicious activity. The role involves analyzing complex customer and transactional information, evaluating risk, identifying patterns that may indicate financial crimes, and determining appropriate next steps based on the facts and available evidence. Successful investigators use sound judgment, professional curiosity, and critical thinking to reach well-supported conclusions. They document findings clearly, explain risk-based decisions, and complete work in accordance with regulatory requirements, enterprise policies, and quality standards. The position requires strong analytical skills, attention to detail, effective communication, and the ability to manage multiple investigations while producing work that can withstand regulatory and independent review. Bank of America describes its workplace as committed to an in-office culture that supports collaboration, engagement, and career development, with flexibility based on role-specific responsibilities and business needs.

Requirements

  • Technical proficiency and the ability to quickly learn and navigate multiple investigative systems and tools simultaneously.
  • Excellent verbal and written communication skills.
  • Ability to act with a sense of urgency and create urgency in others.
  • Problem-solving, analytical, and organizational skills.
  • Ability to act decisively and exercise good judgment.
  • Flexibility and adaptability, including the ability to handle multiple and shifting priorities.
  • Strategic thinking and willingness to participate in projects and other opportunities.
  • Motivation and a consistently positive, professional attitude.
  • Strong emphasis on identifying and managing risk.
  • Ability to work under pressure and meet deadlines.
  • Professional curiosity and an investigative mindset.
  • Strong analytical and critical-thinking skills.
  • Attention to detail and accuracy.
  • Ability to synthesize large amounts of data from multiple sources.
  • Sound risk judgment and escalation discipline.
  • Effective time-management and organizational skills.
  • Adherence to regulatory requirements, policies, procedures, and guidelines.

Nice To Haves

  • At least 1 year of experience in AML or financial crimes investigation.
  • Familiarity with transaction monitoring and case management systems.
  • CAMS certification or working toward CAMS certification.

Responsibilities

  • Complete investigations to meet or exceed quality and production expectations.
  • Complete Suspicious Activity Reports (SARs) accurately and in a timely manner for submission to regulators and/or law enforcement.
  • Report investigation facts to senior stakeholders.
  • Analyze financial transactions to assess whether activity is suspicious and warrants further investigation.
  • Manage the full investigation lifecycle, from initial review through documentation and resolution.
  • Gather and evaluate relevant information to support sound decision-making throughout the investigative process.

Benefits

  • Affordable, competitive, and flexible benefits.
  • Support for teammates’ physical, emotional, and financial wellness.
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