GEV ELEC Strategic Account Manager

GE Vernova • Houston, TX

1d • Remote

About The Position

Serves as the GE Vernova Electrification Systems segment (GEV ELEC) central point of contact supporting the value proposition for the entire segment portfolio (Grid Systems Integration, Power Transmission, Prolec, Grid Automation & Software, and Power Conversion and Storage) for both equipment and services, by maintaining a deep understanding of the customer’s culture, needs, business objectives & business strategy, while leading all aspects of account management, promotion & selling of solutions, and ensuring one GEV face to the customer to increase the shareholder value of GEV and the Customer. Preferred location: Dallas, TX Job Description As the ELEC Strategic Account Manager, you will: Own the Customer Relationship from the C-suite down and ensure executive sponsorship is valued and provided by both organizations. Own, drive the co-creation of, and maintain a holistic 3+ year account strategy and plan that aligns the GEV’s business strategies, priorities, and products/services with the customer’s long term strategic plan, objectives, needs, and culture. Represent the entire ELEC and GEV portfolio, and support collaboration across ELEC and GEV Business Lines (BLs) for opportunities which require complex or multi-BL solutions. Coordinate with ELEC BL Sales, Services, Execution and functional teams, as well as other GEV Business Units (BUs) and GEV Key Account Executives as appropriate. Act as a central point of contact that facilitates and advocates for both GEV and the customer. Develop and drive the account relationship mapping process, pairing relationships from GEV CEO, ELEC CEO, NAM BD, and ELEC BL Leaders, etc with counterparts from the customer’s organization. Arrange regular business reviews and generate opportunities for ongoing engagements. Collaborate with Strategic Account Executive counterpart from EDGE to increase penetration and strategy development across GEV. Co-sell with sales counterparts from Gas and Wind Power to improve ELEC “attach” rates to new generation projects. Engage and ensure ELEC inclusion in new generation “Reservation Agreements”. Understand the nature of competitors’ offerings and develop ELEC counterstrategies to increase share of wallet and win rates. Leverage standard work, operational data, and metrics to monitor the health of the customer relationship and satisfaction (NPS), the alignment with our priorities, and overall growth and profitability of the account.

Requirements

• Bachelor’s degree in business, Eng. or related discipline from an accredited university or college
• Minimum 8 years of additional experience in direct sales/commercial, marketing, account management or another EPC or end user customer or supplier facing role.
• Minimum 5 years of experience in the energy, T&D, power generation, and/or renewables industry
• Proximity to the Customer Center of Competence or willingness to relocate.
• Ability and willingness to travel up to 30% of the time, as required.

Nice To Haves

• Demonstrated success developing and maintaining GE cross business relationships at multiple levels.
• Demonstrated ability to influence both internal and external stakeholders.
• Demonstrated success in developing and maintaining customer relationships at C-suite level
• Experience leading cross-functional teams.
• Minimum of 10 years of experience in the energy industry
• Experience as the lead account manager/ leading an account team with identified key customers who have broad product portfolios.
• Demonstrated strength in interpersonal, written, presentation and communication skills; especially with all business levels including senior leadership.
• Strong preference for candidate to be near a major airport in (less than 1 hour)
• Strong financial management skills with knowledge of utility economics and competitive landscape
• Experience navigating GEV Businesses in order to better combine GEV Vision with Customer Strategy to communicate the key interactions that can drive success for both organizations.
• Advanced Degree

Responsibilities

• Own the Customer Relationship from the C-suite down and ensure executive sponsorship is valued and provided by both organizations.
• Own, drive the co-creation of, and maintain a holistic 3+ year account strategy and plan that aligns the GEV’s business strategies, priorities, and products/services with the customer’s long term strategic plan, objectives, needs, and culture.
• Represent the entire ELEC and GEV portfolio, and support collaboration across ELEC and GEV Business Lines (BLs) for opportunities which require complex or multi-BL solutions.
• Coordinate with ELEC BL Sales, Services, Execution and functional teams, as well as other GEV Business Units (BUs) and GEV Key Account Executives as appropriate.
• Act as a central point of contact that facilitates and advocates for both GEV and the customer.
• Develop and drive the account relationship mapping process, pairing relationships from GEV CEO, ELEC CEO, NAM BD, and ELEC BL Leaders, etc with counterparts from the customer’s organization.
• Arrange regular business reviews and generate opportunities for ongoing engagements.
• Collaborate with Strategic Account Executive counterpart from EDGE to increase penetration and strategy development across GEV.
• Co-sell with sales counterparts from Gas and Wind Power to improve ELEC “attach” rates to new generation projects.
• Engage and ensure ELEC inclusion in new generation “Reservation Agreements”.
• Understand the nature of competitors’ offerings and develop ELEC counterstrategies to increase share of wallet and win rates.
• Leverage standard work, operational data, and metrics to monitor the health of the customer relationship and satisfaction (NPS), the alignment with our priorities, and overall growth and profitability of the account.

Benefits

• medical
• dental
• vision
• prescription drug coverage
• access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
• access to Fidelity resources and financial planning consultants
• tuition assistance
• adoption assistance
• paid parental leave
• disability benefits
• life insurance
• 12 paid holidays
• permissive time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level