Geospatial Mission Support Manager

Vantor•Washington, DC

3d•$102,000 - $149,600•Onsite

About The Position

Vantor is seeking a Geospatial Mission Support Manager to join their DHS team. This role will be performed onsite in the Washington, DC area. The position involves closely supporting mission partners, with work directly impacting mission configuration, analytic review, user support, reporting, and coordination in and around the United States. The role requires working closely with software engineers and data scientists to create and maintain a high-throughput, low latency data science pipeline using open-source tools and libraries. The team is a multi-faceted software development and data science group focused on building and maintaining analytical capabilities and supporting software applications for the Department of Homeland Secret Service organization. Their approach emphasizes prototyping, iterative feedback, accuracy, and timeliness to solve challenging intelligence problems for detection officers. The team culture values diversity, ego-free communication, and mutual growth through feedback and flexibility.

Requirements

Must be a US citizen.
Current Secret security clearance and/or DHS suitability
Bachelor’s degree in Computer Science, Information Systems, Software Engineering or a related field (4 additional years of experience may be substituted for a Bachelor’s degree. A Master's degree may count as an additional 2 years of experience.).
Ability to interpret imagery and analytic outputs, communicate uncertainty and data limitations
Ability to coordinate effectively with customer users, technical teams, and service operations while tracking actions to completion.
Strong written, verbal, documentation, and organizational skills.
Ability to work at mission partner facility five days a week, subject to facility access

Nice To Haves

Experience with commercial satellite imagery, change detection, object-based analytics, collection tasking, or imagery quality assessment
Experience with GIS platforms, 3D terrain tools, viewshed analysis, line of sight analysis, or protective planning.
Familiarity with ITAK or other geospatial data delivery workflows and with customer network approval processes
Experience supporting federal, law enforcement, intelligence, emergency management, or protective missions.
Ability to translate user feedback into clear configuration requests and coordinate software engineering support without representing unapproved development as part of the base service.
Strong verbal, written, documentation, and organizational skills.

Responsibilities

Coordinate user onboarding, site activation, and configuration of agreed mission workflows.
Work with mission partner to define and maintain area-of-interest boundaries, imagery quality criteria, object classes, change categories, alert thresholds, and reporting requirements.
Monitor collection and tasking status for the two active sites; coordinate feasibility questions, priority changes, and service issues with Vantor operations teams.
Review Site Sentry alerts and analytic outputs, document relevant context and limitations, and help USSS assess potential false positives or unresolved changes. Final operational judgments remain with authorized USSS personnel.
Prepare or support recurring and event-driven reports that summarize collection status, detected changes, object alerts, and analyst observations.
Help users apply Operational Terrain capabilities, including 3D visualization, viewshed, directional viewshed, and point-to-point line-of-sight workflows.
Coordinate technical information for authenticated web access, Approved Product List review, whitelisting, and approved delivery workflows. Support iTAK-compatible outputs where technically feasible and agreed.
Conduct monthly mission reviews and recommend adjustments to coverage, analytic settings, reporting, training, and user workflows.
Escalate requests that require software changes, custom APIs, new integrations, or engineering beyond the agreed configuration to the appropriate Vantor technical and program leads.