GeoBase Training Support Junior Analyst

Woolpert•San Antonio, TX

7d•$65,800 - $82,300•Hybrid

About The Position

Woolpert is hiring a GeoBase Program Training Support Junior Analyst to work at Lackland Air Force Base (AFB) in San Antonio, Texas. This is an on-site role with a schedule of 4 days working at the Air Force Civil Engineer Center (AFCEC) on Lackland AFB and 1 day working remotely. The analyst will support the GeoBase Program Training Coordinator and be a part of a dynamic fast-paced team supporting the United States Department of the Air Force (DAF) GeoBase Program, which manages Air Force Civil Engineering GIS data and capabilities in an enterprise environment. The Training Support Analyst will assist with the planning, development, delivery, and maintenance of all GeoBase training and education services. Training spans a range of formats to include instructor-led, virtual, and hybrid. The Support Analyst will have an integral role in the development of self-paced DAF GeoBase Program analyst and end user instruction modules. Developed training will support both initial qualification as well as sustainment training for GeoBase personnel and associated stakeholders.

Requirements

U.S. citizenship
Active Tier 1 Investigation (NACI - National Agency Check and Inquiries), security clearance, or the ability to pass a Tier 1 Investigation
Willingness to undergo a pre-employment background check and drug screening
One (1) year of relevant training development and/or implementation experience
Two (2) years of geospatial experience
Two (2) years of experience using ArcGIS Desktop (ArcMap) or ArcGIS Pro
Two (2) years of experience using Portal for ArcGIS or ArcGIS Online (AGOL)
One (1) year of artificial intelligence/machine learning experience, including generative models or agent functions with any of the leading platforms (ChapGPT, Copilot, Gemini, etc.)
Specific experience using AI to create and optimize development of education and training products
One (1) year of experience in a role requiring: Excellent problem-solving and consulting skills with emphasis on client and team member engagement
Proven experience providing excellent customer service
Strong technical proficiency using Microsoft Office products
Excellent written and verbal communication skills necessary for our dynamic working environment
Attention to detail and proven experience meeting data quality assurance and accuracy standards
Strong organizational, time management, and analytical skills
Ability to work independently, collaboratively as part of a team, and as a member of a large organization
Ability to offer constructive feedback and problem solving, as well as clear direction to support goals

Nice To Haves

Experience with the DAF GeoBase Program
Experience with GenAI.mil or any other Department of War (DoW)-approved AI platforms
Military geospatial or civil engineering experience, especially as a USAF 3E5, Army 12Y, 12T, 35G, or 21S, USMC 1361, Navy Seabee Engineering Aide, CEC, or FST, or other related background
Experience with military training or training in a military environment
Experience with Agile methodologies, preferably using Atlassian software (Jira, Confluence)
Experience with Service Desk or other customer request ticketing systems
Experience with processing and using geospatial imagery and lidar data
Experience with Autodesk or other CAD software
Experience with GPS, surveying, or field data collection
Experience with DoD geospatial data and enterprise systems

Responsibilities

Develop training materials using Artificial Intelligence/Machine Learning (AI/ML) to convert user and standard operating procedure (SOP) guides, software release notes, meeting recordings, and other documentation into instructor slides, scripts for education and training videos, and other digital educational and training products
Offload work from our developer teams by utilizing AI to optimize existing education and training products and to develop new DAF GeoBase training content
Assist with the maintenance of the structured curriculum and training materials in the DAF GeoBase Program Training Plan
Training materials will include: Instructor guides and lesson plans, Student guides and reference materials, Presentations, Practical exercises and scenario-based exercises using relevant installation datasets, Knowledge checks and performance assessments, Job aids and standard operating procedure (SOP) references
Assist the Training Coordinator to utilize AI in developing curricula that: Provides hands-on instruction using realistic scenarios and data where feasible, Utilizes qualified instructors with demonstrated DAF GeoBase Program and geospatial expertise, Incorporates Government-provided feedback and lessons learned
Support the training team with client-approved delivery methods (e.g., in-person, virtual instructor-led, on-demand)
Ensure training schedules are coordinated with Government points of contact
Review and update training materials as DAF GeoBase Program policies, tools, or workflows change
Maintain version control of all training plans and products
Create or update the DAF GeoBase Program Knowledge Base, documenting current training workflows, Standard Operating Procedures (SOP), and end user self-help

Benefits

Competitive pay
Freedom to Work program: Set your own schedule and location (as appropriate).
Principal program: Earn the opportunity to become an owner of the firm.
Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
Career development: Explore a wide range of learning and growth opportunities within and across industries.
Health, life, vision, and dental insurance
Paid sick time
Retirement plan
Fitness reimbursement
Pet insurance
Identity protection
Technology stipend
Employee assistance program