Genomic Science Specialist I
About The Position
Quest Diagnostics Inc is seeking a Genomic Science Specialist I to join their Genomic Services Oncology Team. This role will provide support for hereditary and somatic oncology testing. The Genomic Services department is comprised of genetic counselors, genetic assistants, and genomic client service specialists who are dedicated to promoting and executing high standards in the development, delivery, support, and promotion of commercial genetic testing. This department contributes to all aspects of genetic test development from conception to market, oversees genetic test support to clients, collaborates with Quest commercial, marketing, operations, and health plan teams, and demonstrates Quest's leadership in the genetic test market through scientific contributions, GC student rotations, and thought leadership.
Requirements
- Minimum 3 years clinical or laboratory Genetic counseling experience
- Working knowledge of PC operation, including appropriate genetics packages and standards such as Word, Excel, Powerpoint and Access.
- Master’s Degree Genetic Counseling (Required)
- Board Eligible/Board Certified as a Genetic Counselor.
- Once certified, continues professional education sufficient to maintain current requirements for re-certification in the ABGC.
- Maintains licensures where applicable (Required)
Nice To Haves
- the person must be able to sit (or stand) for long periods of time
- Strong verbal and written communication skills
- Demonstrated decision making and organizational skills needed for leadership and teambuilding.
- Proven ability to accomplish tasks both independently and as a member of a team.
- Ability to work effectively with local and national Quest Diagnostics’ and Athena Diagnostics’ teams.
- Exemplify professionalism consistent with Quest Diagnostics’ values, vision and mission
- Superb problem-solving skills, critical thinking, and institution of novel solutions
- Demonstrated accountability for professional growth and job performance by seeking education opportunities based on identified goals.
- A collegial and collaborative nature
- High-energy work ethic
- Flexibility to adapt to departmental business needs.
Responsibilities
- Providing support to ordering clinicians regarding test offerings, testing strategies, logistics (sample tracking/test code verification), results interpretation and education as appropriate.
- Serve as the liaison between client and lab regarding clinical history or other factors required for optimal lab services.
- Facilitate coordination with internal Quest laboratories to monitor, prioritize, and track samples.
- Manage case troubleshooting, follow-up, outcomes documentation, and data collection.
- Review orders flagged for accuracy or special requests and monitor processing.
- Establish and develop relationships with clients.
- Document client feedback regarding needs and preferences for products and service delivery.
- Provide phone consultation to patients regarding genetic test offerings and results.
- Support R&D and other teams on new or revised product launches.
- Identify internal educational needs and recommend clinical education support strategies.
- Provide subject matter expertise regarding Quest Diagnostics’ testing technologies to the commercial teams and genomic science liaisons.
- Support Quest-sponsored testing initiatives that involve direct patient contact.
- Provide guidance with reporting language and supplemental educational reports.
- Support Quest genomic outreach activities, including partnerships with advocacy groups and the community, and national conferences.
- Work with both external and internal collaborators on research projects.
- Support Quest Diagnostics’ virtual student rotations.
- Continuing education for self to keep up subject matter expertise.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
