Genomic Science Liaison I, HCT (Central region): Remote, USA

Ambry Genetics•Indianapolis, IN

2d•Remote

About The Position

The GSL I role is responsible for ongoing client education and engagement regarding our clinical offerings, strategic initiatives, and the technology used at Ambry. The GSL I partners with the Regional Sales Manager (RSM) to manage their territory and supports the sales team in new and existing client interactions. Additionally, the GSL1 may interface with internal departments, providing technical or clinical support as needed.

Requirements

Master’s degree or higher in genetic counseling, human genetics, or other healthcare field
MS in genetic counseling preferred, board certification a plus
Must have a strong understanding of the current state of clinical genetic testing, the advantages and limitations of genetic testing, and a desire to educate community providers about the utility of clinical genetics
Must have strong organizational skills, work very well independently, be able to collaborate and communicate with clients and internal team members, and enjoy public speaking
At least 2 years’ experience in a genetic testing laboratory or clinic site strongly preferred
Strong working knowledge of Microsoft Office
Basic knowledge of various lab techniques (i.e. NSG, Sanger sequencing, etc)

Responsibilities

Engage clients in Ambry-centered clinical and technical conversation at scheduled meetings, on phone calls, over WebEx, or via email communication, and field case-specific questions from clients.
Work closely with corresponding account manager(s) and RSM(s) to service clients and effectively manage a territory, traveling (roughly 50% of the time) throughout the territory to interact live with clients, prioritizing time with key strategic accounts
Deliver meaningful presentations about the clinical utility of genetic testing and Ambry’s offered solutions to clients and prospective clients
Identify and engage with local key opinion leaders, bringing feedback on use back to management, plan and execute local presentations
Participate in miscellaneous GSL duties, including but not limited to: fielding client jabber calls, staffing Ambry booth at local and national tradeshows, SFDC entries
Recognize areas for improvement based on client interaction and voicing them back to management, including new test options, new gene inclusions/exclusions, training needs, marketing ideas, educational ideas, and overall improvement to the Ambry brand