Genetics Counselor Assistant

Nemours Children's HealthWilmington, DE
Onsite

About The Position

The Genetic Counselor Assistant (GCA) within the Genetic Testing Stewardship Program (GTSP) provides support regarding genetic testing services with functions that involve coordination of genetic testing, insurance verification management, and provider and patient interaction. The GCA will be involved in scheduling, coordinating, verifying insurance coverage for patients receiving genetic testing. The GCA will be a point of contact with external genetic testing organizations involving the provision of relevant clinical billing and contact information as well as sample submission and results tracking.

Requirements

  • Bachelor’s degree in Genetics or related field.
  • 0-3 years of job-related experience

Responsibilities

  • Work closely with providers and genetic counselors to facilitate provision of genetic testing services.
  • Communicate with hospital authorization group, providers, and insurance companies to obtain medical insurance coverage for genetic testing and provide medical information from providers for appeal processes, etc.
  • Discuss insurance coverage information with families and coordinate genetic counseling consent appointments and sample collection.
  • Contact genetic testing laboratories and pathology departments regarding sample availability, sample requirements, test costs, and other relevant information.
  • Work with genetic counselors and other clinical providers to draft letters of medical necessity and result letters for genetic testing.
  • Track results of genetic testing to ensure timely delivery of results to team and patients.
  • Complete Genetic Testing requisition forms
  • Obtain medical records, perform chart review
  • Other tasks as needed
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