Genetics Counselor Assistant (Lake Nona Boulevard)
About The Position
The Genetic Counseling Assistant (GCA) is a member of the Medical Genetics team providing support with functions that involve patient appointments, genetic testing, insurance, and provider and patient interaction. This position is responsible for facilitating daily operations within the Medical Genetics department, communicating with insurance companies for coverage, discussing insurance with families, coordinating appointments, contacting genetic testing laboratories, drafting letters of medical necessity, completing requisition forms, obtaining medical records, performing chart reviews, data collection, participating in Quality Improvement (QI) projects, and delivering excellent customer service with a focus on family-centered care.
Requirements
- Bachelor's Degree required. Candidates currently enrolled in a four-year Bachelor's Degree program will be considered.
- Valid American Heart Association BLS Certification within three months of employment and continue to maintain as required.
Responsibilities
- Work closely with the team (physician and genetic counselor(s) in the Medical Genetics department to facilitate daily operations.
- Communicate with hospital authorization group, providers, and insurance companies to obtain medical insurance coverage for genetic testing and provide medical information from providers for appeal processes, etc.
- Discuss insurance coverage information with families and coordinate genetic counseling consent appointments and sample collection.
- Contact genetic testing laboratories regarding sample availability, sample requirements, test costs, and other relevant information.
- Work with Genetic Counselors and other clinical providers to draft letters of medical necessity and result letters for genetic testing.
- Complete Genetic Testing requisition forms.
- Obtain medical records, perform chart reviews.
- Data collection and participation in Quality Improvement (QI) projects.
- Deliver excellent customer service to the patients/families and other care providers. Focusing on family-centered care.
- Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee’s clinical coordinator or nurse manager.
Benefits
- Competitive base compensation in the top quartile of the market
- Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
- health
- life
- dental
- vision
- 403B with employer match
- Licensure, CME and dues allowance
- Not-for-profit status; eligibility for Public Service Loan Forgiveness
- For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
