Genetics Counselor Assistant

Nemours Children's Health • Jacksonville, FL

1d • Onsite

About The Position

The Genetic Counseling Assistant (GCA) is a member of the Medical Genetics team providing support with functions that involve patient appointments, genetic testing, insurance, and provider and patient interaction.

Requirements

• Bachelor's Degree required or Candidates enrolled in a 4-year Bachelor’s Degree program currently, but have not yet graduated, will be considered if they are able to commit to working full-time.
• BLS from the American Heart Association within 90 days of employment required

Responsibilities

• Work closely with the team (physicians and genetic counselors) in the Medical Genetics department to facilitate daily operations
• Communicate with hospital authorization group, providers, and insurance companies to obtain medical insurance coverage for genetic testing and provide medical information from providers for appeal processes, etc.
• Discuss insurance coverage information with families and coordinate genetic counseling consent appointments and sample collection.
• Contact genetic testing laboratories regarding sample availability, sample requirements, test costs, and other relevant information.
• Work with Genetic Counselors and other clinical providers to draft letters of medical necessity and result letters for genetic testing
• Complete Genetic Testing requisition forms
• Obtain medical records, perform chart reviews
• Additional miscellaneous duties and responsibilities, as may be assigned from time to time by the genetic counselors and medical geneticists
• Deliver excellent customer service to the patients/families and other care providers. Focusing on family-centered care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level