Genetic Counselor Assistant

Nationwide Children's Hospital • Columbus, OH

1d • Onsite

About The Position

This position assists genetic counselors in providing support to patients and families. Key responsibilities include collecting and organizing medical information, scheduling appointments, and maintaining accurate records. The role involves providing excellent service to both internal and external customers by applying best practices and standard operating procedures. The assistant will prepare correspondence, documents, reports, and other materials, some of which may be moderately complex or confidential and require independent judgment. Communication with families regarding pre-clinic information, insurance prior authorization, sample collection, result disclosure, and future plans is also a key part of the role, under the direction of clinical staff. The assistant manages lists of established genetics patients, monitors the status of pending clinical work-up, and enters patient data into the Ohio Department of Health and other research-based databases. Cross-functional collaboration with laboratories, genetic counselors, clinicians, and others is required for testing, status updates, delays, referrals, and sample collection.

Requirements

• Associate’s degree, required.
• Exhibits basic knowledge of family structure and questioning for effective intake of relevant information.

Nice To Haves

• Previous academic studies in genetics, biology, or another science related field desired.

Responsibilities

• Provides excellent service to both internal and external customers by applying best practices and standard operating procedures.
• Prepares correspondence, documents, reports and other materials which may be moderately complex or confidential, sometimes requiring independent judgment.
• Schedules appointments for department staff as appropriate.
• Obtain applicable records and results from outside providers and laboratories.
• Communicates with families regarding pre-clinic information, insurance prior authorization, sample collection, result disclosure, future plan and updates to families at the direction of clinical staff.
• Manages lists of established genetics patients and monitors status of pending clinical work-up.
• Manages entering patient data in Ohio Department of Health and other research-based databases.
• Works cross functionally with laboratories, genetic counselors, clinicians and others regarding testing, status updates, delays, referrals, and sample collection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees