Genetic Counselor Assistant - Invitae - Remote

Labcorp•Raleigh, NC

3d•$25 - $33•Remote

About The Position

Invitae, part of Labcorp, is seeking a US remote based Genetic Counseling Assistant (GCA) to join their Clinical Consultation team! Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Requirements

Bachelors degree in a biological life science
Familiarity with genetic concepts
Knowledge of Microsoft Office suite
Strong multi-tasking ability with excellent attention to detail
Strong verbal and written communication skills and excellent ability to listen and respond effectively
Strong flexibility and the ability to manage and adapt to changing priorities quickly
Excellent project management skills
Ability to establish and maintain positive working relationships with others and work cooperatively and effectively to set goals, resolve problems and make recommendations

Nice To Haves

1 or more years experience working as a Genetic Counselor Assistant
1 or more years experience working in a clinical genetics testing laboratory with next-generation sequencing
1 or more years customer service experience
1 or more years experience with Laboratory Information Systems (LIS)

Responsibilities

Work with the lab Genetic Counselor team to support clients that order testing performed at Invitae
Respond to telephone and email inquiries from Invitae/Labcorp clients, health care providers, and patients (75% of the time is spent on the phone)
Review orders for clinical appropriateness and perform outreach as necessary
Contact clients to obtain pertinent clinical information and communicates with clients throughout the testing process
Participate in or take leadership of particular operations and development projects as required