Genetic Counselor

Color Health•South San Francisco, CA

1d•$100,000 - $120,000•Remote

About The Position

Color is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys. Color is a fast-moving digital health startup. Our tools, workflows, and programs evolve quickly as we scale, and we're looking for people who are energized by that pace rather than unsettled by it. Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply! About the Role: Genetic Counselors are central to how Color drives better outcomes, patient experience, and prevention across the cancer journey. You're often the person helping someone understand that their risk is manageable and what to do about it — and the person guiding someone through a genetic result that changes how they think about their health. Every conversation matters. Most of your caseload will be cancer risk assessment visits and counseling for people with positive or complex hereditary cancer results — the vast majority of whom aren't cancer patients, just people trying to understand their risk before it's too late. You'll also support a smaller, meaningful slice of members already in active cancer treatment. All of it happens over phone and video, so your ability to build real trust virtually is the job. We're looking for someone with broad clinical genetics knowledge and strong telehealth skills — comfortable discussing hereditary cancer risk and results (including PGx, HBOC, Lynch syndrome, and other predisposition syndromes) and building real trust with patients entirely over phone and video. And someone who can appropriately coordinate care with a full virtual medical team. This is a startup, not a hospital system. Our workflows, tools, and programs change fast because we're scaling fast — and we want people who find that energizing, not exhausting. If you like figuring things out, owning your own caseload, and helping build the playbook instead of just following one, you'll thrive here. This position reports to the Director, Care Services and coordinates closely with the Clinical Reporting, Support, Laboratory, and Variant Science teams, to ensure a seamless virtual care experience for patients navigating cancer risk and diagnosis.

Requirements

Master’s degree in Genetic Counseling from an accredited program
Certified by the American Board of Genetic Counseling (ABGC)
Licensed (or license-eligible) in the state of residence
3+ years clinical experience providing genetic counseling in at least one of the following areas: hereditary cancer, cardiovascular genetics, and/or pharmacogenomics
Comfort operating with ambiguity and change — thrives in a fast-paced startup environment where processes and tools evolve regularly
Strong critical thinking skills and the ability to independently identify and implement solutions in a virtual cancer care setting
Proven ability to build rapport, trust, and clear understanding with patients in a virtual care setting
Excellent written and verbal communication skills, with the ability to explain complex cancer genetics concepts clearly and empathetically over the phone or via video

Nice To Haves

Experience counseling on results from the ACMG59 gene panel
Experience delivering genetic counseling via telehealth
Active licensure in multiple U.S. states (especially California)
Experience serving diverse and/or underserved populations
Prior experience in a telehealth, virtual care, or telephone-based cancer genetic counseling role strongly preferred
Prior experience in a startup or other rapidly-scaling environment
Ability to work PST hours

Responsibilities

Conduct genetic counseling visits for the majority of caseload volume to individuals with positive or complex hereditary cancer genetic and pharmacogenomic results, discussing test findings, risk implications, and published medical management and screening recommendations
Conduct cancer risk assessment visits — evaluating personal and family cancer history, genetic and non-genetic risk factors, characterizing hereditary cancer risk, and identifying candidates for genetic testing
Support Color's active cancer treatment patients with genetic counseling as a smaller, ongoing part of caseload
Deliver clear, compassionate cancer risk guidance in a telehealth format, building rapport and trust with clients without in-person interaction
Communicate complex hereditary cancer risk information clearly and compassionately to individuals with varying levels of health literacy, adapting communication style for phone- and video-based encounters
Navigate Color's telehealth platform, EHR, and virtual scheduling tools efficiently to manage a remote cancer genetics caseload
Maintain accurate and thorough documentation of client interactions in Color's systems in accordance with clinical, telehealth, and regulatory standards
Stay current on hereditary cancer genetics literature, testing methodologies, NCCN and other published medical management guidelines, and telehealth best practices relevant to Color's oncology programs
Adapt quickly to evolving workflows, tools, and processes as Color's programs scale, and contribute ideas for continuous improvement