Genetic Counselor Assistant - Remote

Labcorp•San Diego, CA
•$26 - $34•Remote

About The Position

Labcorp Genetics and Women’s Health is seeking a US remote-based Genetic Counselor Assistant to join its team. The position primarily supports the Lab Based Genetic Counseling team for the NIPT lab in San Diego. The role works with the lab Genetic Counselor team to support clients who have ordered testing performed at Labcorp, coordinating genetic testing and addressing inquiries and testing-related issues. The work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific time. The application window closes 11/12/26. The pay range is $25.50–$34.00 per hour. Offers are based on a candidate’s skills, prior relevant experience, applicable degrees and certifications, internal equity, and market data.

Requirements

  • Bachelor’s degree in a Biological Science.
  • Familiarity with genetics concepts.
  • Knowledge of the Microsoft Office suite.
  • Strong multitasking ability and excellent attention to detail.
  • Strong verbal and written communication skills, with the ability to listen and respond effectively.
  • Flexibility and the ability to manage and adapt quickly to changing priorities.
  • Strong project management skills.
  • Ability to establish and maintain positive working relationships and work cooperatively and effectively to set goals, resolve problems, and make recommendations.

Nice To Haves

  • One or more years of experience working as a Genetic Counselor Assistant.
  • One or more years of experience working in a clinical genetics testing laboratory with next-generation sequencing.
  • One or more years of customer service experience.
  • One or more years of experience with Labcorp’s Laboratory Information Systems (LIS).

Responsibilities

  • Work with the lab Genetic Counselor team to support clients who ordered testing performed at Labcorp.
  • Respond to telephone and email inquiries from Labcorp clients, health care providers, Labcorp laboratories, and branches to coordinate applicable genetic testing.
  • Research, troubleshoot, and resolve testing-related problems by contacting clients or other Labcorp facilities.
  • Document case work and interactions with clients.
  • Triage calls from clients.
  • Track samples and provide updates to providers.
  • Provide proactive outcome collection.
  • Perform abnormal result notifications.

Benefits

  • Employees regularly scheduled to work 20 or more hours per week are eligible for medical, dental, vision, life, short-term and long-term disability, 401(k), paid time off (PTO) or flexible time off (FTO), tuition reimbursement, and an employee stock purchase plan.
  • Employees regularly scheduled to work fewer than 20 hours, and casual, intern, and temporary employees, are only eligible to participate in the 401(k) plan.
  • Employees regularly scheduled to work a 7-on/7-off schedule are eligible for the listed benefits except PTO or FTO.
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