Genetic Counseling Assistant (GCA) - Remote

Labcorp•Philadelphia, PA

1d•$27 - $32•Remote

About The Position

Labcorp is seeking a US remote based Genetic Counseling Assistant (GCA) to join their Results Reporting team! This role involves performing a variety of administrative tasks that require a high level of attention to detail and excellent customer service skills. The GCA will contact patients and/or clients to obtain pertinent demographic information and perform administrative duties such as data entry and database/log maintenance. This position works with the Genetic Counseling team to manage results to be reported to patients through an innovative approach to providing genetic testing results. The GCA is responsible for obtaining and distributing results to genetic counselors and ensuring that all results are distributed daily for reporting to patients. Additionally, the GCA will communicate with clients regarding patients whose genetic counselors were unable to reach.

Requirements

Associates degree with 1 or more years experience in the healthcare industry such as a hospital or physician's office OR Bachelor’s degree with no previous experience
Familiarity with genetic concepts
Strong computer skills. Proficiency with Microsoft Excel and MS Office Suite
Strong multi-tasking ability with excellent attention to detail
Strong verbal and written communication skills and excellent ability to listen and respond effectively
Strong flexibility and the ability to manage and adapt to changing priorities quickly
Strong project management skills
Ability to establish and maintain positive working relationships with others and work cooperatively and effectively to set goals, resolve problems and make recommendations

Nice To Haves

Bachelors degree in Biology, Molecular Biology, or Genetics
1 or more years experience working in a clinical genetics laboratory
1 or more years experience working as a Genetic Counselor Assistant

Responsibilities

Perform a variety of administrative tasks that require a high level of attention to detail and excellent customer service skills
Contact patients and/or clients to obtain pertinent demographic information
Perform administrative duties such as data entry and database/log maintenance
Work with the Genetic Counseling team to manage results to be reported to patients through an innovative approach to providing genetic testing results
Obtain and distribute results to genetic counselors and ensuring that all results are distributed daily for reporting to patients
Communicate with clients regarding patients whose genetic counselors were unable to reach