Genetic Counseling Assistant
About The Position
Supports the functions of the Genetics Clinic by performing a variety of administrative tasks and working collaboratively with Genetic Counselors and other team members. Serves as one of the first points of contact for patients by conducting family history phone calls and constructing pedigrees. Prepares patient charts for upcoming appointments including procuring relevant personal medical and family history records, completing test requisition forms. Contacts patients after appointments to obtain any follow-up information. Contacts insurance companies to facilitate genetic testing coverage. Assists with creation of accurate patient-centered education materials. Enters patient and clinical data into clinic databases. Maintains pertinent clinical records. Tracks patient’s genetic testing process and results. Serves as the point of contact for genetic testing laboratories/vendors for clinical updates, billing policies and issues, coordinating meetings with the Genetics Team. Maintains confidentiality.
Requirements
- Bachelor's Degree in biological/health sciences required OR a minimum of five years of experience in a clinical setting, administrative and scheduling experience required.
- Basic knowledge of genetic concepts and terminology with interest in genetics and genetic counseling.
- Ability to communicate effectively with patients and healthcare professionals, both over the phone and in person.
- Ability to interact sensitively with patients.
- Excellent organization, customer service, and problem-solving skills.
- Ability to work efficiently both in a team environment and independently.
- Ability to learn quickly.
Nice To Haves
- Previous experience working in a healthcare setting strongly preferred.
Responsibilities
- Conducting family history phone calls and constructing pedigrees.
- Preparing patient charts for upcoming appointments, including procuring relevant personal medical and family history records and completing test requisition forms.
- Contacting patients after appointments to obtain any follow-up information.
- Contacting insurance companies to facilitate genetic testing coverage.
- Assisting with the creation of accurate patient-centered education materials.
- Entering patient and clinical data into clinic databases.
- Maintaining pertinent clinical records.
- Tracking patient’s genetic testing process and results.
- Serving as the point of contact for genetic testing laboratories/vendors for clinical updates, billing policies and issues, and coordinating meetings with the Genetics Team.
- Maintaining confidentiality.
Benefits
- Medical
- dental
- PTO
- retirement
- employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
