General Store Merchandiser

Sundance Mountain Resort•Provo, UT

2d•Onsite

About The Position

Contribute to a positive Sundance retail experience by providing helpful, friendly service to guests and following accurate cash handling procedures. This role involves maintaining store organization, assisting customers with merchandise and inquiries, processing transactions accurately, and supporting online order fulfillment. Additionally, the position requires maintaining store cleanliness and sharing the company's story of land preservation and environmental commitment.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Must be at least 16 years of age.
Regularly required to stand; to use hands to finger, handle, or feel and reach with hands and arms; walk; climb or balance; and stoop, kneel, crouch, or crawl.
Occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

Nice To Haves

Point of Sale system experience helpful.

Responsibilities

Possess exceptional knowledge of products in the general store.
Maintain a clean and organized store including but not limited to displays, dressing room, and register counter.
Warmly greet each guest entering the store.
Actively engage each guest to assess guest's needs and desired retail experience.
Assist guests with merchandise, accurately answering any questions regarding merchandise or the resort.
Find satisfactory solutions to guest complaints within business parameters.
Accurately handle cash each shift.
Accurately follow procedures on all transactions, i.e.: gift cards, shipping, customer returns.
Re-stock merchandise in the store and maintain attractive displays.
Assist the manager and inventory supervisor with fulfillment of online/e-commerce orders.
Maintain the cleanliness of the store, including vacuuming, dusting, sweeping, taking out trash, etc.
Straighten store and displays throughout shift.
Share the Sundance story of land preservation and commitment to the environment as the opportunity arises.
Support the recycling program.
Thank each guest for visiting the store.