General Store Manager - Honey Farms
About The Position
The General Store Manager leads store operations, team development, Guest experience, financial performance, compliance, food service, merchandising, safety, and community engagement. The role is hands-on and is responsible for maintaining an efficient, safe, and successful store while delivering the Global brand promise through hospitality and operational excellence. The manager inspires and develops management and associate teams, recruits and retains team members, and fosters an inclusive culture of collaboration and accountability. They ensure strong Guest service and store presentation, address Guest concerns, and represent Global in the local community. The manager oversees operating costs, staffing, inventory, sales, profitability, company procedures, and audit standards. They manage food preparation and presentation, product quality and freshness, food safety and sanitation, and coordinate with culinary and merchandising teams. They also oversee facility inspections, maintenance, safety training, emergency preparedness, and compliance with applicable guidelines. ServSafe or another approved food safety certification is required within 90 days of employment or promotion.
Requirements
- At least 5 years of progressive retail, restaurant, or hospitality management experience.
- Demonstrated success in team leadership, operations management, and financial performance.
- Strong business acumen and ability to interpret data and make strategic decisions.
- Excellent interpersonal and communication skills.
- Ability to foster teamwork, motivate others, and resolve conflict effectively.
- Strong understanding of food safety, merchandising, and Guest service standards.
- Technology proficiency with POS systems, reporting tools, and standard office software.
- Flexible availability, including nights, weekends, and holidays as needed.
- ServSafe or another approved Food Safety Certification within 90 days of employment or promotion.
- High school diploma or equivalent.
- Ability to lift up to 50 pounds using proper lifting techniques.
- Frequent standing, walking, bending, and reaching, and ability to traverse all store areas.
- Ability to perform occasional desk and computer tasks.
- Ability to work around cold, heat, wet surfaces, and food allergens.
- Ability to use food service equipment and point-of-sale systems.
Nice To Haves
- Multi-department or full-store leadership experience is preferred.
Responsibilities
- Lead by example in upholding Global’s mission and Four Pillars.
- Inspire, develop, and empower management and associate teams to deliver strong Guest service and operational performance.
- Recruit, train, and retain high-performing team members; provide direction, coaching, feedback, and regular team communication.
- Foster a collaborative, accountable, safe, positive, and inclusive workplace.
- Ensure outstanding Guest experiences, best-in-class service, and impeccable store presentation.
- Resolve Guest concerns and use feedback to improve performance.
- Represent Global in the community, build local relationships, and support local initiatives.
- Oversee store operations and ensure adherence to company policies, brand standards, safety requirements, systems, procedures, and audit standards.
- Manage labor, inventory, and operating costs; analyze sales, expenses, and performance metrics.
- Develop and execute action plans to achieve revenue, margin, and profitability goals.
- Oversee food preparation, presentation, freshness, and quality of menu and grab-and-go offerings.
- Ensure compliance with food safety, sanitation, and allergen-control procedures; obtain required food safety certification within 90 days.
- Collaborate with culinary and merchandising teams on product innovation, product mix, and visual appeal.
- Ensure a safe and secure environment for Guests, associates, and vendors.
- Enforce health, sanitation, OSHA, and environmental guidelines.
- Conduct safety and maintenance inspections and coordinate timely repairs.
- Lead safety training, emergency preparedness, and compliance initiatives.
Benefits
- Competitive salaries and opportunities for growth.
- Talent Development Team trainings for growth and job development.
- Medical, dental, vision, and life insurance, along with additional wellness support.
- 401(k) with a matching component.
- Tuition reimbursement after six months of service.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
