General Service Technician

Team Car Care Dba Jiffy Lube•Austin, TX
•$15 - $15•Onsite

About The Position

The General Service Technician is an entry-level role responsible for professionally servicing guests’ vehicles and delivering quality work and a positive guest experience. Team members receive training and certification in the services offered. The role includes vehicle inspections and routine service tasks, maintaining a clean service center, documenting work, and following safety and vehicle-care policies. It also involves teamwork and communication with guests and teammates, and may include mentoring junior and mid-level automotive technicians.

Requirements

  • At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
  • At least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future.
  • Ability to read and interpret safety rules, operating instructions, and procedure manuals.
  • Effective communication skills for interacting with guests and teammates.
  • Strong work ethic and positive attitude; independently motivated, dependable, and a team player.
  • Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
  • Ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting.
  • Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
  • Availability to work a flexible schedule, including weekends and some holidays.
  • Commitment to following safety protocols and company policies.

Nice To Haves

  • Previous experience is preferred but not required.

Responsibilities

  • Promote teamwork to deliver timely and accurate guest care during operating hours.
  • Provide excellent guest service, including clear communication and feedback about guest vehicles.
  • Keep the service center clean and presentable.
  • Provide guidance and mentoring to junior and mid-level automotive technicians.
  • Check and communicate oil levels to teammates.
  • Ensure tires are properly inflated.
  • Inspect and refill fluid levels as needed.
  • Complete vehicle inspections.
  • Install new oil drain plugs and oil filters.
  • Clean and lubricate fittings as needed.
  • Document all work performed on repair orders.
  • Report safety issues immediately to management.
  • Follow company policies for vehicle care and operation.
  • Perform other duties as assigned.

Benefits

  • 401(k) plan with company match
  • Biweekly bonus incentives upon certification
  • Career advancement opportunities
  • DailyPay
  • Tools provided at no cost
  • Employee discount
  • Employee referral bonuses
  • Fleet referral bonuses
  • Medical, dental, and vision insurance benefits
  • PerkSpot access to discounts on products and services, including travel, electronics, and concerts
  • PTO after 180 days
  • Spot bonuses through an internal rewards program
  • Uniforms paid for and laundered
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